Partners in Care

Learning disability and mental health

Working in partnership with psychiatrists and carers

 

 

  • Survey: as a carer of someone with a mental health problem, we would be interested on learning how to improve the information we provide for carers. Please take 5 minutes to complete this survey.

 

Introduction

This leaflet is aimed at:

  • the carers of people with learning disability who provide continuing help and support, without payment, to a relative or friend
  • the doctors and other members of the team involved in the healthcare and treatment of a person with learning disability
  • paid care support workers offering direct support to people living in their own home or in residential care.

 

It suggests ways of improving communication and partnerships between carers, health professionals and people with learning disability and mental health problems.

For the carer

When a person with learning disability has mental health problems, carers may notice changes in their general health and well-being, and in their behaviour.

As a carer you may notice:

  • changes in appetite or sleep
  • loss of skills
  • changes in behaviour or mood
  • loss of interest in daily activities.

Finding out what is wrong

A lot will depend on how much the person can communicate about how they feel or any pain they have. Usually, careful observation by a carer who knows the person well is also needed. For this reason, the doctor will need to talk to a close relative, or regular support worker as well as the person themselves. Sometimes, it is difficult to know if the symptoms are due to a physical or mental health problem. The health professional will try to understand the person’s recent history, and any changes in their circumstances. They will consider all possible causes of their symptoms. 

 

As a carer you will need to help the health professional distinguish between behaviour which is part of the learning disability, and any changes which make you think something else is the matter.

 

  • Jot down the things you are worried about, or which have changed, however small they are.
  • Make sure you write down the date and the time. A diary like this soon builds into a picture of how a person is changing.

 

It can help you decide what to tell the doctor.  It can also help you detect their reactions to drugs or other treatments which might not otherwise be noticed. It can become a record of the whole illness, and this can be very useful if the person becomes ill again.

Tips for carers

In partnership with your doctor and the health care team

Good communication between a doctor, members of the health care team, the person with a learning disability and their regular carers is important, but it takes time and effort. In England, everyone with a learning disability is encouraged to have a Health Action Plan. The person can ask for help to decide what to put in their own Health Action Plan. They may need a health facilitator to work with them and their carers and/or paid support worker on what needs to happen to keep them healthy.

 

Sometimes, a family carer or support worker will be the health facilitator.  Sometimes, it will be a member of the community team for people with learning disability, or a health professional working in the general practitioner’s surgery.  A Health Action Plan may be about the support a particular person needs to keep healthy, or may be drawn up to support a planned hospital admission.

 

 

  Questions to ask the doctor
Check box  

 What does the diagnosis mean?

Check box    Can you explain it in a way that we will understand?
Check box    Are there any treatments?
Check box  

 Are there other things we can do to help ourselves?

Check box    Can these health needs be included in a Health Action Plan?
Check box    What can we expect in the near future and over time?
Check box    How often should we come and see you?
Check box    Do you have any easy to read, written, illustrated or video/audio material on this illness? If not, who does?
Check box    Is there anything that we can change at home to make things easier or safer?
Check box  

 Are there any organisations or community services that can

help?

Check box    Which health service worker is our main contact for guidance and advice?

 

Remember to arrange your next visit before you leave.

 

The following advice may help you prepare for follow-up visits to the doctor.

 

Before your visit:

  • Keep track of changes in the person's behaviour and medication in a notebook, along with any concerns or questions that have arisen since you last visited the doctor. 
  • Look at all the information you have collected since your last visit. Ask the person you care for what they want to say to the doctor, or if they have things they would like you to discuss. Write down your top concerns in the diary with the date. Writing down this information means you do not have to worry about remembering it, and you can be sure to talk about the things that matter most during your visit. For example, this may include questions about:
  • changes in symptoms
  • side-effects of medicines
  • general health
  • mental and emotional health
  • carer’s health
  • help needed.

 

During your visit:

  • If you do not understand something, ask questions until you do. Don’t be afraid to speak up. Do encourage the doctor to explain things directly to the patient in a language they can understand.
  • Take notes during the visit. At the end, look over your notes and tell the doctor what you understood. This gives the doctor a chance to correct any information or repeat something that was missed.

 

Tips for carers – dealing with doctors

Doctors can be reluctant to discuss a person’s diagnosis with their carer as there is a duty of confidentiality between a doctor and the patient. However, when the person who is ill is not able to understand what is happening, doctors usually recognise the need to involve the carer in discussions and decisions.

 

If the doctor is still unwilling to involve you as a carer, there are a number of things you can do:

  • Ask the person you are caring for if you can stay with them when he or she sees the doctor. If the person consents, then the doctor will probably agree.
  • Talk to other carers as they may have some helpful suggestions.
  • Try to talk to other health professionals, such as nurses.

For the professional

As a professional working with people with learning disability and their carers, we hope that the following is a helpful guide to good practice.

 

By the very nature of the job, family carers may be extremely tired.  If they have been waiting for an appointment while they care for a person, they may be emotionally exhausted as well.

  • Remember that the family carer will know more about the patient when well than anyone else.
  • The patient will have more difficulty in explaining how they feel, not just because they lack the speech, language or understanding in which to do it, but because they have always had a disability. They do not know what it feels like not to have it!
  • It may be difficult for you to understand what is usual for them, and how their current illness is making them feel or behave differently.  It’s too easy to put everything down to their learning disability.

 

When doing an assessment, do you?

Check box    Try to see the person with learning disability and the carer separately, as well as seeing them together?
Check box  

 Try to see them at home first?

 

Do you allow enough time to?

Check box  

 Listen, ask, listen? 

Check box    Obtain a life history and a family history?
Check box    Remember to ask about any losses, possible abuse or other traumatic life events?
Check box    Leave time for questions and discussion?
Check box    Explain how you arrived at a diagnosis?
Check box    Talk about prognosis?

 

In the management of the illness, do you?

Check box    Discuss possible treatments? 
Check box    Talk about the possible side-effects of drugs?
Check box    Spend time asking about the carer’s health – both physical and emotional?
Check box    Discuss how to meet the health needs of both the person with learning disability and the carer?

 

Points to remember

  • Everyone needs some respite.
  • Make it clear that you will be happy to talk to any other members of the family.
  • Tell everyone you see about voluntary organisations which can offer information and put people in touch with each other.
  • Make it clear that you are always available.
  • Give a telephone number where you can be reached for further questions.
  • Make sure that there is a named professional person whom the family can contact at any time.
  • When you write your letter to the GP or specialist, send copies to the carer and an easy to read letter for the patient.
  • Try to talk to other professionals on the telephone as well as in writing.

Further help

Mencap

123 Golden Lane, London EC1Y 0RT

Tel: 020 7454 0454

Typetalk:18001 808 1111

Email: mailto:information@mencap.org.uk

UK’s leading learning disability charity working with people with learning disability, their families and carers.

 

Princess Royal Trust for Carers

Unit 14, Bourne Court, Southend Road, Woodford Green, Essex IG8 8HD

Tel: 0844 800 4361

Email: info@carers.org

Provides information, support and advice for carers.

 

Hft

5/6 Brook Office Park, Folly Brook Road, Emersons Green, Bristol BS16 7FL

Tel: 0117 906 1700

Email: info@hft.ork.uk

A national charity supporting people with learning disability and their carers, and hosting the National Family Carer Network which aims to bring together organisations supporting family carers of adult relatives with learning disability.

 

The Royal College of Psychiatrists has published a series of picture books for use by people with learning disability. Entitled Books Beyond Words, these books are produced to make communication easier and enable discussion about difficult topics. Tel: 020 7235 2351 ext. 6146.

 

Health resources for people with learning disability

 

This leaflet was produced as part of the Partners in Care campaign, a joint initiative between the Royal College of Psychiatrists and The Princess Royal Trust for Carers.

 

One of the aims of the Partners in Care campaign was to show that if allDonation button those involved in the care of people with mental health problems or learning disabilities can work together, a trusting partnership can be developed between carers, patients and professionals which will be of benefit to all.

 

Original author: Professor Sheila Hollins


© June 2010. Review date: June 2012.
 
 
 
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Please note that we are unable to offer advice on individual cases. Please see our FAQ for advice on getting help.

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