Access to Information and Services


Having a policy of zero tolerance regarding racial harassment by or between members, associates, trainees and staff.


The College will adapt the recommendation in CR92 regarding racial discrimination by College members to include eliminating racial discrimination from all College policies, procedures and standards.

 

The College will create a specific policy regarding racial harassment and bullying for members. This will be promoted amongst the membership through a specific communications strategy and be incorporated into the College manual and standards statement.

 

Also, the College will promote local support for members who experience racial harassment by others such as patients, carers, members of the public and other professionals.

 

There will be a clear process regarding complaints with the specific aim of creating a culture in which individual members feel able to raise complaints and this will monitored on a regular basis.

 

Ensuring that core training and education of members, associates and trainees includes capability in race and culture issues


The results of the member scoping study on initiatives that seek to improve access to services will be used to promote the interchange of information and learning between members and to inform the development of College policy and education and training programmes.

 

Ensuring that Black and minority ethnic members, trainees and associates have access to and are able to fully benefit from all functions of the College


The racial harassment policy for members will include steps to address potential concerns related to the reluctance of overseas doctors to raise complaints.

 

Taking action to support members in ensuring that Black and minority ethnic service users and carers have access to mental health services


The College will use a communications strategy to promote the specific College services and information that relates to Black and minority ethnic patients i.e. translated leaflets and the list of psychiatrists with particular language abilities.

 

This information will be made more widely available through use of a range of mediums including the College web site, College news and Black and minority ethnic media.

 

Access to services by Black and minority ethnic patients will be incorporated in the training placement review process.

 

Regional advisors will include consideration of the role of psychiatrists in improving access to services by Black and minority ethnic patients when reviewing job descriptions.

 

The College will undertake a survey of members to ascertain involvement in specific initiatives designed to increase access to services by Black and minority ethnic patients.

 

Establishing and sustaining effective consultation and engagement with Black and minority ethnic user and carer groups


The Ethnic Issues Committee will devise a specific strategy for engaging and consulting with Black and minority ethnic user and carer groups. The strategy will include actions directed at ensuring Black and minority ethnic users and carers have access to information about the work of the committee and are able to contribute to the committee's work.

 

Promoting awareness of the potential for discrimination in use of mental health legislation


The College will promote good practice among psychiatrists and other relevant professional groups in the use of mental health legislation regarding Black and minority ethnic patients through the development of guidance notes and standard setting.

 

Ensuring that all research directed or influenced by the College takes appropriate account of race and culture


The College research committee will be asked to develop a research strategy relating to the inclusion of Black and minority ethnic communities in research. Specific guidance will be developed for members when designing and reviewing research proposals and the College will actively seek to engage relevant bodies to pursue research in areas relevant to racial equality and discrimination.

 

Ensuring race equality is an integral part of College monitoring and quality assurance policies, procedures and standards.


The College will take steps to ensure as wide a range as possible of applicants to College staffing positions through its recruitment processes which will promote the College's commitment to racial equality. The College will also build on the progress made to date to enable equal access through increasing use of open recruitment to committee appointments.

Training and education - staff, members and trainees

Relevant College staff and officers will be trained in the new 'anti-racial harassment policy' and procedures, particularly regarding the manner in which complaints are handled and reporting systems.

Faculty and Divisional officers responsible for the user and carer consultation groups will be provided with training on community engagement and consultation techniques.

 

The training for doctors acting as advisors on appointment panels and College examiners will be reviewed to include more specific guidance on promoting race equality and eliminating unlawful discrimination.

A training manual for cultural capability will be created and used as part of the MRCPsych education programme and Continuing Professional Development (CPD).

 

The Black and minority ethnic user and carer consultation networks will be utilised to enhance development of the cultural capability training and education programme.

Arrangements for consultation

The College will consult on the Race Equality Scheme and action plan with members, trainees, staff, users and carers and relevant outside agencies such as the Department of Health, Commission for Racial Equality, other Royal Colleges and NHS Trusts. The consultation exercise will be conducted through a variety of means including:

 

  • A postal questionnaire to all members
  • Focus groups with overseas doctors, affiliates, inceptors and trainees
  • Response forms attached to the Race Equality Scheme on the College web site

 

Also, in seeking to promote greater dialogue with Black and minority ethnic users and carers the College will establish Faculty and Division wide user and carer consultation groups. These networks of Black and minority ethnic users and carers will be utilised in the development of education and training programmes directed at improving cultural capability. Also, these networks will be consulted on issues related to access to information and services.

Arrangements for monitoring and publishing results

The 2001 census categories will be incorporated in to the College monitoring system and extended to MRCPsych examination students.

A monitoring system for the Race Equality Scheme will be established that includes:

 

  • Number and outcome of complaints regarding racial harassment and bullying
  • Ethnicity of consultant appointments from College advisors
  • Snap shot surveys of particular member groups i.e. inceptors and affiliates who are non-career grade doctors, overseas doctors, Black and minority ethnic member groups
  • Results from MRCPsych examinations by ethnicity, first language and place of primary qualification
  • Results of overseas doctors sponsorship scheme trainees
  • The work plans and framework within this statement to ensure that it is a living policy.
  • The numbers of staff in post, and applicants for employment and training from each ethnic group

 

Monitoring results will be presented to the Ethnic Issues Committee and an annual report will be presented to Council and published on the College web site.

© 2010 Royal College of Psychiatrists