What could I ask?

Openers


 

Going deeper


 

 

Getting specific   


 

What money worries do you have?

 

What are you living on/what income do you have?

 

With other clients, we’ve found they sometimes find it difficult paying all their bills. How are you finding it?

 

You said you have been feeling

very low lately, do you have any money worries?

 

Are you aware of anything that might be causing this anxiety? Any family problems? Money worries?

 

So you’re finding it difficult. Many

people do. Will you let me see if I

can do anything to help?

 

You’re finding it hard to make ends meet. I’m not surprised. Could you tell me a bit more?

 

Do you have enough to buy food each week? How about your electric and gas bills - have you been able to pay them? Do you pay council tax?

 

You’re not opening the letters in case they are bills. That must be worrying. Would you like me to help you go through them and see

if we can make sense of it all?

 

Have you received a court summons about a debt?

 

Have you received a letter about bailiffs visiting your home?

 

Are you paying the minimum or less on any of your credit cards each month?

 

Have you received letters about disconnection?

 

Do you struggle to find the money to pay your bills on time?

 

Has a debt collection agency contacted you about your bills?

 

Are you paying penalty fees?

 

Are you using credit to live on?

 

 

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