For further information:
How the network helps services
- We involve and listen to the people on
the frontline, including staff from all professional backgrounds,
service users and their carers and partner organisations. At
a local level, this means engaging people in the review of their
own service, and at a national level in how the network
develops.
- We promote sharing of best practice as
services are engaged with a network of peers, providing a forum for
advice and information sharing.
- We support professional development as
members can sign up to receive lead reviewer training and are able
to improve their professional practice.
- We celebrate good practice and the
achievements of staff as they are identified through the review
process.
- Our process helps to build dialogue
with referrers, partner agencies and commissioners.
- Learning and innovations arising from
the process are often spread beyond the participating service to
other services within the organisation.
Products, Services & Costs
When joining the Quality Network, each
service gets the following benefits:
A detailed service evaluation and
report: The project team supports each member service to
complete a self-review and then organises a peer-review visit,
where other practitioners will visit the service. Data will be
collected via interviews and a local report will be written,
detailing the extent to which the unit has met the service
standards.
An organised visit to another service:
Staff from your service will be invited to review other services as
members of a peer-review team. They will be supported by a member
of the central project team. Staff learn valuable lessons from
seeing good practice, practice elsewhere and engage in frank
discussion about problems and explore potential solutions. Teams
also learn about the standards and their rationale by using them to
evaluate a service.
Report of aggregated findings:
Aggregated data from all participating units are summarised in a
national report, which will allow members to benchmark their
service against others. The report will also provide a helpful
list of good practice and people to contact for advice on specific
issues.
Network newsletter and E-mail
discussion group: The newsletter provides policy news, a project
update and papers written by members describing research and
initiatives taking place. The E-mail discussion group is a speedy
way to access the experience and knowledge of other members. The
list can also be used to advertise events.
Annual Members’ Forum: Members present
summaries of problems and progress in their service and share
lessons learned. Members will also have the opportunity to
feedback their views on the review process and influence the future
direction of the network. Members will be the first to hear
about the aggregated results from the peer-reviews.
Certificate of participation: On completion of the annual cycle,
each member will service receive a certificate of participation
awarded by the Royal College of Psychiatrists. This will confirm
that staff are committed to ongoing evaluation and quality
improvement, and striving to meet best practice standards.
Cost for Medium Secure
Services: The core subscription cost is
£3,824.55 plus VAT per service with 1-4 wards,
and for services with 5-12 wards the cost is
£4917.27 plus VAT per service.
Cost for Low Secure
Services: The core subscription cost is £3713 plus VAT per
stand alone service with 1-4 wards, and for stand
alone services with 5-12 wards the cost is £4774
plus VAT per service.
Cost for Low Secure Services on
the same site as Medium Secure Services: The core
subscription cost is £700 plus VAT per Medium and Low Secure
service with 1-4 wards, and for Medium and Low Secure Services
with 5-12 wards the cost is £1061 plus VAT per
service.
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