Local Project Teams around the UK are taking
part in this 18-month audit programme. A local project team
comprises of service users and staff from local acute care, mental
health services and ambulance service who serve the local Emergency
Department.
Local teams will be supported through a
programme of quality improvement. The stages of this are:
Baseline data
collection
Supported by topic-based
audit tools: including service user experience, staff training and
support, joint working, care pathways, triage and service
organisation.
Peer-Review
Visit
Each team will visit a
neighbouring service to explore key findings and support local
action planning.
Feedback
Via reports and at
regional workshops, allowing regional and national benchmarking
Learning
events
For feedback and action
planning
National support
for improvement
Through education,
training and workshops
Re-audit
To monitor change
The full products and services local teams
receive during the programme can be downloaded here
Click on the links below for more information