Quality Improvement with Dr Shah
Dr Amar Shah is the college’s first ever lead on Quality
Improvement - but he knows he can achieve very little in the new
role without your help.
For Amar, QI has three core components: it’s a systematic way to
tackle complex problems; it’s continuous - always evolving and
learning; and it’s about engaging people at all levels to achieve
the improvement you’re looking for.
“QI is great because it’s based on evidence, and it’s about
testing ideas and scaling up what works. And crucially, it brings
teams and systems together around a common, shared purpose,” he
There are two main challenges people face in introducing QI:
- Time: leaders need to help people find the time; successful
organisations need time to reflect.
- Support: people may want to get involved in QI but their
organisation may not feel ready or able to support them.
While acknowledging the challenges, there’s definitely room to
progress QI in your organisation, Amar believes.
“Most consultants could bring a team together and ask them how
they feel about their work, what they really like and what
frustrates them about the service. And they could do the same with
a small focus group of patients. They could then facilitate a
discussion about what the top priority is in terms of problems, and
have a go at fixing it. That’s all QI is.”
The College is creating a network of QI leads in each
Faculty - if you are interested please contact your Faculty
Meanwhile, Amar would like to hear your QI success
stories to help spread best practice. Please email him at
and we will publish a success story in the enewsletter each
Second Symposium of the Evolutionary Psychiatry Special Interest
Group is on 12 January 2018.
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