Supporting good communication between health professionals,
employee and employer
In the links below you will find some helpful
pointers on writing reports and sharing information between
occupational health staff, mental health professionals and
employers.
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OCCUPATIONAL HEALTH
REPORTS People with mental health
problems
A. Requests for Information
from OH Staff to Mental Health Professionals
1. Background to enquiry
- Relationship of enquirer to
patient and employer
- Outline of patient’s work
- Special work requirements (e.g.
client facing, emotionally challenging, safety critical, etc)
- Nature of employment issues
(e.g. attendance, performance, discipline,
etc)
2. Information to be
sought
- Outline of clinical condition
(not normally detailed psychiatric report)
- Treatment plan including
details of any medication
- Estimate of clinical
prognosis
- Perceived barriers to return to
work or progress of other employment issues
- Suggested means of overcoming
barriers
- Flags for any significant risk
of harm to the patient
- Do not ask for opinion that the
mental health professional is unqualified to give
- Do not ask for an opinion on
fitness for work
- Do not ask about pension scheme
entitlement (e.g. medical
retirement)·
3. Procedural
issues
- Confirm that request has been agreed with patient by
clinician
- Enclose signed, contemporaneous consent form (AMRA extract
desirable)
- Give timescale for response required (to be consistent with
AMRA)
- Flag that failure to respond may disadvantage
patient·
- Confirm fee payable and any invoice requirements
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OCCUPATIONAL HEALTH
REPORTS People with mental health
problems
B. Reports from Mental Health
Professionals to OH Staff
1. Background to
report
- Relationship of author to
patient
- Means by which relationship
first established (e.g. GP referral)
- Duration and frequency of
contact (individual and team)
- Whether report based on
consultation and/or clinical records
2. Body of
report
- Provide the information
requested and add the following if relevant:
- Outline of clinical
condition (not normally detailed psychiatric report)
- Treatment plan
including details of any medication
- Estimate of
clinical prognosis
- Perceived barriers
to return to work or progress of other employment issues
- Suggested means of
overcoming barriers
- Flag any
significant risk of harm to the patient
- Do not repeat unsubstantiated
allegations by the patient as fact
- Do not suggest causal links
between work and health without firm evidence
- Do not make employment
recommendations unless qualified to do so
- Do not comment on financial
matters (e.g. sick pay or medical retirement benefits)
- Ensure that opinion is
justified by rational argument and is not reported as fact
- Remember that clinical risk
aversion often results in job loss
- Remember that keeping a job is
much easier than finding a new one
- Remember that unemployment is a
potent cause of mental ill health
3. Procedural
issues
- Ensure that the consent
provided is appropriate and contemporaneous
- Offer to show, or give a copy
of the report, to the patient before it is sent
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OCCUPATIONAL HEALTH REPORTS People with
mental health problems
C. Reports from OH Staff to
Employers
1. Background to report
- Reason for referral
- Means by which information gathered (personal
assessment and/or 3rd party report)
- Date of assessment or 3rd party
report
- Other information available (e.g. previous OH
records, sickness absence, HR records, etc)
- Consent to consultation and
report·
·
2. Current position
- Outline in general (lay) terms of medical
condition and clinical management
- Any material delays in treatment
envisaged
- Nature of current functional incapacity
- Employment support in place
- Perceived barriers to return to work or
progress of other employment issues
3. Specific questions
- Answer any specific questions posed by the
employer (provided they are appropriate)
4. Future plans
- Manager support during absence (regular
contact usually beneficial)
- Estimated return to work date
- Temporary adjustments/restrictions to
facilitate rehabilitation which might include:
- Phased return
- Assistance with travel
difficulties
- Limited attendance – short days /
short weeks
- Restricted workload – volume,
complexity, targets and deadlines
- Buddying, coaching and increased
support
- Time off to attend treatment
sessions
- Longer term adjustments/restrictions (may require contractual
changes) sometimes indicated:
- Revision of job content and responsibilities
- Change of shift patterns or contracted hours
- Change of job role with suitable and sufficient training
- Planning for relapsing/remitting conditions (e.g. mental health
passport)
- Likelihood of future regular and effective service
5. Procedural issues
· Plans to obtain
additional information (e.g. 3rd party reports) for
supplementary guidance
· Access to any
company support services (e.g. private healthcare, employee
assistance, etc)
· Applicability of
any pay or pension issues (e.g. sick pay extension, medical
retirement, etc)
· Potential
application of the Equality Act with respect to disability
· Merits, or
otherwise, of any occupational health review
· Offer to show, or
give a copy of the report, to the patient before it is sent
You might also want to look at the sections on
‘reasonable adjustments’
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