Evaluation form

To contact the Psychiatrists' Support Service please telephone: 020 7245 0412 or e-mail: pss@rcpsych.ac.uk


We are continually evaluating the quality of service provided to doctors using the service. We would be grateful if you could please complete this form now that your contact with the service has ended and click ‘submit’ at the end.


Please use following scale: 1-Strongly Agree, 2-Agree, 3-Disagree, 4-Strongly Disagree

Communication:
I felt that the PSS listened to my concern(s)*
Did the PSS answer your enquiry fully?*
Was the PSS response provided within an appropriate time?*
The areas covered in the response met my needs*
Comments about Communication:	Comments about Communication:

Confidentiality:
The service provided me with information that met my needs with regards to confidentiality*
Confidentiality was maintained appropriately*
I felt confident in disclosing personal information*
Comments about Confidentiality:	Comments about Confidentiality:

Effectiveness:
I felt understood*
I was given enough information to move my issue forward*
Was the PSS support offered relevant to your needs?*
Was the advice given achievable?*
Comments about Effectiveness:	Comments about Effectiveness:

Please use the space below for any further comments you wish to make about your experience with the service.
General comment about the service:	General comment about the service:



THANK YOU FOR COMPLETING THIS EVALUATION FORM

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