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The Royal College of Psychiatrists Improving the lives of people with mental illness

PSS Girl on the phoneHow the service works

To contact the Psychiatrists' Support Service please telephone: 020 7245 0412  or e-mail:

The diagram below illustrates how the service works. 
Alternatively, view a PDF version.

  • The service welcomes the first contact by e-mail as well as by telephone however any subsequent support, will be provided by telephone only. 

  • If possible, have your College number at hand when you call as the service is available to College members only.
  • The service is confidential.  However, if doctors disclose an issue that threatens personal or professional safety, the Royal College of Psychiatrists have a professional duty of care to report it to the appropriate agency/organisation.
  • The phone number is dedicated to the Psychiatrists' Support Service so that your call does not need to go through the main College switchboard.
  • Doctor advisors will not be based in the same geographical area as the caller.
  • The service is sometimes contacted by doctors who are concerned about a colleague. The support service manager will need to speak to the person concerned to be able to offer appropriate advice and support.




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