About the work of the College Centre for Quality Improvement (CCQI)
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The Royal College of Psychiatrists Improving the lives of people with mental illness

About Us

The College Centre for Quality Improvement (CCQI) aims to raise the standard of care that people with mental health needs receive by helping providers, users and commissioners of services assess and increase the quality of care they provide.  We do this by collecting information from patients, carers and staff about standards of care using national clinical audits, surveys and peer-review visits.


We provide...

  • Quality Networks, helping clinical teams to support and learn from each other.
  • Accreditation, helping to give patient and carers, commissioners and regulatory authorities confidence that teams are providing high quality services
  • Up-to-date information to mental health, social care and criminal justice services on the quality of the service they provide compared to national benchmarks
  • Supported participation in clinical audit

We collaborate...

  • Patients and carers are included in these programmes from the design of the work, data collection (through being members of external review teams), report writing and advising on committees
  • Charities including Age UK, Alzheimer's Society, Mind, Rethink and Depression Alliance
  • Professional bodies including other Medical Colleges, The Royal College of Nursing, The British Psychological Society and the British Geriatric Society
  • Academic bodies including Imperial College London and University College London

We achieve...

  • We have good observational data showing that participation in peer-led quality improvement programmes results in high standards of care being provided
  • Participation in repeated cycles of audits run by the Prescribing Observatory for Mental Health (POMH-UK), has demonstrated reductions in the use of high dose antipsychotic medication and improvements in monitoring of people taking lithium.
  • The value of the accreditation programme for memory clinics (MSNAP) was recently highlighted in the Prime Minister's Dementia Challenge
  • Nearly all Electroconvulsive Therapy (ECT) services in England and Wales belong to the ECT Accreditation Service.  Membership of the service has been central to successful efforts to improve the quality of ECT Services that people receive.

We learn...

  • We learn from members feedback at events and at the end of annual cycles
  • We are conducting research to identify the 'active ingredients' of our quality networks
  • We are conducting a randomised controlled trial of a quality network for forensic mental health services, the first of its kind
  • We have a taste of our own medicine and conduct annual internal peer reviews against organisational standards for our projects


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