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The Royal College of Psychiatrists Improving the lives of people with mental illness


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Baseline action planning feedback

60 teams returned action planning toolkits and we have collated this information to produce a guide containing examples of good practice and helpful ways for services to improve against the audit standards



Baseline action planning toolkit (2010-2011)

The baseline action planning toolkit was developed by the NAPT team for all participating baseline services. Teams which participated in the baseline audit have been asked to complete the toolkit and return it to the NAPT team.



Baseline audit findings and reports (2010-2011)

  national report
All our baseline reports are now available online:



Service user satisfaction questionnaire: Talking Treatment

'Talking Treatment' is a service user satisfaction questionnaire that we developed to gather feedback about people's experience of receiving talking treatments in the NHS.  The questionnaire is in two parts, one focusing on access to talking treatments and one focusing on outcomes.  

Please also see the resources below relating to this questionnaire:



We publish two newsletters – one aimed at health professionals and service managers, and the other aimed at service users.




Health Professionals Newsletter 7- Winter 2011


 SU newsletter ver 7


Service User Newsletter 7 - Winter 2011

Newsletter 6








Health Professionals Newsletter 6 - Spring/Summer 2011


Newsletter 6








Service User Newsletter 6 - Spring/Summer 2011


Other Relevant Resources

Updated Depression Guidelines published in Oct 2009

The National Institute for Health and Clinical Excellence (NICE) published the revised guidelines on the treatment of depression in primary and secondary care:



Useful links


The Royal College of Psychiatrists’ Centre for Quality Improvement (CCQI) runs a series of national quality improvement programmes and networks.  Participating trusts occasionally enquire about whether the subject and methods of data collection by these networks necessitates research ethics approval. Neither clinical audit nor service evaluation, of the type undertaken by the CCQI, require approval from a research ethics committee.  However, the Centre is keen to underline its ongoing commitment to conducting its work in a responsible and ethical manner.



Where next...



NAPT, College Centre for Quality Improvement, Second Floor,

Royal College of Psychiatrists, 21 Prescot St,

London, E1 8BB

Tel: 020 3701 2521 



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