Service user satisfaction questionnaire: Talking Treatment
'Talking Treatment' is a service user satisfaction questionnaire
that we developed to gather feedback about people's experience of
receiving talking treatments in the NHS. The questionnaire is
in two parts, one focusing on access to talking treatments and one
focusing on outcomes.
Please also see the resources below relating to this
We publish two newsletters – one aimed at health professionals
and service managers, and the other aimed at service
Other Relevant Resources
Updated Depression Guidelines published in Oct 2009
The National Institute for
Health and Clinical Excellence (NICE) published the revised
guidelines on the treatment of depression in primary and secondary
The Royal College of
Psychiatrists’ Centre for Quality Improvement (CCQI) runs a series
of national quality improvement programmes and networks.
Participating trusts occasionally enquire about whether the subject
and methods of data collection by these networks necessitates
research ethics approval. Neither clinical audit nor service
evaluation, of the type undertaken by the CCQI, require approval
from a research ethics committee. However, the Centre is keen
to underline its ongoing commitment to conducting its work in a
responsible and ethical manner.