The benefits of participation in NAPT
Comments on NAPT by services which took part in the baseline
'We chose to take part in the project as we recognised that
it would be beneficial to be part of a national audit of
psychological services, where we could be benchmarked against other
services and assess our performance, offering indicators as to
where improvement was needed within our
'The audit process has helped us to
clarify these areas [for improvement] and think as a team about the
best ways of trying to address them.'
Service lead, Mersey Care NHS
'I chose for our service to take part in
the audit because I wanted an independent overview of how we were
doing and if our service is on the right track with provision of
therapy to clients. I thought it was an excellent opportunity to
get a non-biased and impartial perspective on what we’re doing (and
it saved us doing our own audit!)...........
'The audit was a confidence boost to
myself and my other colleagues who work in the [name of service]
and shows we’re working hard to provide a good enough service to
older adults, when this work can so often be overlooked.'
Service lead, East
London NHS Foundation Trust
Supporting local services
The NAPT team are responsive to the feedback from
services which took part in the baseline audit.
Feedback collected from the baseline services is helping us to
streamline data collection and provide more meaningful data
As with the baseline audit, services and individuals will be
able to use their individualised reports, support from our regional
leads, action planning tool kits and regional action planning and
quality improvement events to:
- Understand the views and experiences of those using their
- Benchmark their practice and performance against others;
- Identify areas in which they are performing well and areas for
We are aware that all services
have to collect and report data both internally and to various
other bodies. We are using learning from the NAPT baseline, working
with our partner organisations and some IT software companies to
find the best ways to reduce duplication and burden in the data
collection process for NAPT.
Each service is unique in the
way it works and so we are mindful that we have to find a way of
collecting data that is applicable to each service taking part. At
the same time, there must be some consistency in the data we
collect overall in order to be able to measure the audit standards.
We also need to ensure that the data collection process is as
efficient as possible, so that the central NAPT team is not
overwhelmed, which would cause a delay to both national and service
reports being published on time.