The principles that underpin our work
The National Audit of Psychological Therapies is an initiative
of the Royal College of
Psychiatrists’ Centre for Quality Improvement, which has
been carrying out national audits for nearly 10 years.
The principles that underpin
the work of the CCQI are:
- Focused on excellence: We believe that
all services for people with mental health problems should provide
high quality care. We seek to work in ways that support and
enable services with development needs to improve and those that
are performing well to aspire to excellence.
- User centred:
We believe that the experience of people using services is key to
the design and delivery of high quality care. For this
reason, we seek to work closely with people who have real
experience of using services, their carers and representative
organisations.
- Service users have been involved in
the design of the National Audit, for example the service user
questionnaire
- There are also service user
organisations represented on our steering group which are working
with us to engage service users in the audit
process;
- Service users have provided direct
feedback about their experiences through the service user
questionnaire. A service user researcher also analysed the
qualitative data from this questionnaire.
- Aligned with the performance
management and regulatory framework: We know that teams
and organisations need to be able to demonstrate the quality of the
care they provide. Our work is aligned with the performance
management systems and recognised by the organisations that
regulate health services.
- Locally owned:
We believe that real improvements can only be achieved when those
who need to make change happen are fully involved. The audit
programme is led by front-line staff, engages senior service
managers and involves patients and their carers.
-
Multi-disciplinary: We know that providing
excellent services does not depend on one professional group. This
programme is endorsed by and run in partnership with a wide range
of professional bodies and service user organisations.
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