How the network helps services
- We involve and listen to the people on
the frontline, including staff from all professional backgrounds,
service users and their carers and partner organisations. At
a local level, this means engaging people in the review of their
own service, and at a national level in how the network
develops.
- We promote sharing of best practice as
services are engaged with a network of peers, providing a forum for
advice and information sharing
- We support professional development as
members can sign up to receive lead reviewer training and are able
to improve their professional practice
- We celebrate good practice and the
achievements of staff as they are identified through the review
process
- Our process helps to build dialogue
with referrers, partner agencies and commissioners
- Learning and innovations arising from
the process are often spread beyond the participating service to
other services within the organisation.
Products and Services
When joining the Quality Network, each
service gets the following benefits:
- A detailed service
evaluation and report: The project team supports each
member service to complete a self-review and then organises a
peer-review visit, where other practitioners will visit the
service. Data will be collected via interviews and a local report
will be written, detailing the extent to which the unit has met the
service standards.
- An organised visit to another
service: Staff from your service will be invited to review
other services as members of a peer-review team.
They will be supported by a
member of the central project team. Staff learn valuable lessons
from seeing good practice, practice elsewhere and engage in frank
discussion about problems and explore potential solutions.
Teams also learn about the
standards and their rationale by using them to evaluate a
service.
- Report of aggregated
findings: Aggregated data from all participating units are
summarised in a national report, which will allow members to
benchmark their service against others.
The report will also
provide a helpful list of good practice and people to contact for
advice on specific issues.
- Network newsletter and E-mail
discussion group: The newsletter provides policy news, a
project update and papers written by members describing research
and initiatives taking place.
The E-mail discussion group
is a speedy way to access the experience and knowledge of other
members. The list can also be used to advertise events.
- Events and Annual Members’
Forum: Members present summaries of problems and progress
in their service and share lessons learned.
Members will also have the
opportunity to feedback their views on the review process and
influence the future direction of the network.
Members will be the first
to hear about the aggregated results from the
peer-reviews.
- Certificate of participation:
On joining the annual cycle, each member will service receive
a certificate of participation awarded by the Royal College of
Psychiatrists.
This will confirm that
staff are committed to ongoing quality improvement, and striving to
meet best practice standards.
CostsCost for Low Secure
Services:
- 1-4 Wards £3713 +VAT
- 5+ Wards £4774 + VAT
Cost for secure services
where Low Secure are on the same site as Medium Secure
Services:
|