Why become a peer reviewer?
- Being a peer reviewer gives you the chance to visit other
clinics in the UK, and for memory service staff and
clinicians this means becoming part of a network where you
can share ideas and resources and gives you the opportunity to
see how diverse other services work. Many of our staff and
clinician reviewers value the experience, particularly as part
of preparation for their own peer review
- As part of the agreement of joining, member services are
required to nominate staff to become peer reviewers. Bear in
mind that your service will receive a visit from at least 2
clinician peer reviewers every 2 years, so you should provide
at least 2 reviewers every 2 years in order to keep the
programme running fairly and efficiently
- As a person with dementia or a carer, you
will become part of a programme which aims to improve the quality
of services that assess and diagnose dementia. We want to
improve the experience of people like you who use these services
and as part of that, your views are vital
Who can become a peer reviewer?
- People who work in a memory service or memory
clinic which is a member of MSNAP.
- People with dementia, or people who care or
have cared for someone with dementia, who have experience of using
a memory service.
How do I become a peer reviewer?
You will need to be trained in peer reviewing.
Dates of upcoming peer review training days are listed
Contact your MSNAP lead, your memory service or the MSNAP Team to register your interest.
If there are no dates listed, we will take
your details and contact you as soon as a new date is
What does the training involve?
- Training to become a peer reviewer takes one
day and is free; we hold training days several times a year spread
across the country. See below for details.
- The training day is structured like a peer
review day and involves some role play (delivered by the MSNAP
team!) to give you an idea of how the peer review visit
works, as well as guidance and group exercises
- Training days are eligible for your CPD
- For people with dementia and their carers, we will book or
reimburse travel, as well as paying a session fee of £100/day for
When is your next training day?
- Friday 4th April 2014 - The Priory Rooms,
For any further information, please contact the MSNAP team.
How can I find out where and when the visits are?
- Once you are trained you are required to attend at
least one peer review, however, you can choose which review(s) you
would like to attend. We rely on volunteers and will not
allocate people to reviews they don't want to attend.
- We will send you email updates every few weeks with new peer
review dates; usually these will be several months in advance.
- Depending on distance, sometimes an overnight stay is necessary
the night before a review.
What about expenses?
People with dementia and carers
We will pay a service fee of £100 per day to people with
dementia and carers who attend our reviews, as well as
reimbursement of travel and subsistence (see below).
Travel and accommodation
- The MSNAP team reimburses all reasonable travel and expenses
for attending peer reviews, including meals and accommodation for
overnight stays. You must retain all
receipts/tickets to support your expense claim, including taxi
- We will book travel (trains etc.) and accommodation in
advance on your behalf wherever possible. The College is part
of the 10:10
campaign to reduce carbon emissions and as part of this we
encourage you to travel by public transport as much as
- If you would like us to book travel and/or
accommodation for you, a member of the MSNAP
team should be notified at least 3 weeks in
- If a ticket is bought by the reviewer
on the day, we will only be able to refund the cost up to
the price of an advance ticket
- If you choose to drive, MSNAP will
refund petrol costs up to the price of an advance train
Reimbursement of alcohol
Please be advised that MSNAP will only reimburse you the
cost of one alcoholic beverage per day whilst on review.
This is to be consumed with your dinner (for which you are
permitted to claim a maximum of £25).
Any further alcoholic beverages will be purchased by yourself at
your own discretion.
Info for people with dementia and their carers
For more detailed information for people with dementia and their
carers about peer reviews, please download our Service User/Carer
Who attends a peer review visit?
- Each peer review team is made up of two
clinicians/staff members and a person with dementia and/or carer,
as well as a representative from the MSNAP team
- The two clinicians/staff will be from different memory clinics
participating in MSNAP. However, people with dementia or
carers may attend reviews with a staff member who they know from
their own clinic
- The peer review team members must not be from within the same
Trust as the clinic under review.
What happens on a peer review visit?
- The purpose of a peer review is to validate the self review
data - taken from questionnaires filled in by all kinds of
people who have contact with the service. These data
are put together in a peer review booklet which is easy to
- A review takes place from 9:30am - 4:15pm. See an
- A series of meetings take place on a peer review day, including
the person with dementia or carer meeting with other people with
dementia and carers who use the service to ask them about their
- A scribe can be appointed to take notes in their peer review
booklet in each meeting, or the team can share this
- Lunch and refreshments are provided by the hosts
- At the end of the day, the review team must decide whether each
standard should be rated as Met or Not Met.
What does the lead reviewer do?
The lead reviewer does just that - lead the review team.
They have a few extra responsibilities:
- Getting in touch with the rest of the review team and the host
team, before the review, to introduce themselves
and offer to answer any queries. This is a good
opportunity to exchange mobile phone numbers in case of an
emergency or late running
- Welcoming the host team at the introductory meeting, explaining
a bit about the programme, the process and asking for
introductions. Guidance on what to say is in the peer review
guidance document you will have been supplied with
- The lead reviewer can choose to lead discussion about the
peer review booklet during the meetings themselves, or share this
- At the end of the day, they collect in all the peer review
booklets from the rest of the team, compile the comments into one
booklet and return all the copies, including notes from the service
user and carer meetings, to the MSNAP team within
3 working days
- They can also send a courtesy email to the review team and host
team after the review, to thank them again
- Being a lead reviewer is not as scary as it might sound!
A member of the MSNAP team is always on hand to take over, or offer
assistance or support if you want it.
MSNAP, 21 Prescot Street, London, E1
Tel: 020 3701 2656 Fax: 020 3701
2761 Email: firstname.lastname@example.org