Spotlight 2

The second spotlight audit will focus on the qualitative data collected from the service user survey during the psychological therapies spotlight audit.

To make full use of the wealth of data already collected but not analysed during the psychological therapies spotlight, the second spotlight audit will be an in-depth qualitative analysis of the free text comments submitted as service user feedback. This will be combined with feedback from the service user and carer reference group, taking place in November 2019, and the results will be presented as a thematic analysis.

The data will enable services to better understand the experiences of service users and help us to improve future rounds of audits e.g. by identifying issues that matter to service users, but which are not currently covered.

This report is expected to be published in May 2020.

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