The Royal College of Psychiatrists’ National Collaborating Centre for Mental Health (NCCMH) and Centre for Quality Improvement (CCQI) are excited to be launching a brand new national Quality Improvement (QI) collaborative to support wellbeing and enjoying work in teams across mental health services in the UK. The work is supported by the college’s wellbeing and quality improvement committees.
The aim of the enjoying work collaborative will be to improve wellbeing and support teams to measure and make changes to enhance everyone’s experience at work. The collaborative will use the same methodology as the national QI collaboratives run by the NCCMH on reducing restrictive practice (showing an aggregate reduction of 15% across participating wards) and sexual safety. It will use the Institute for Healthcare Improvement’s (IHI) Joy in Work framework and will incorporate learning from Trusts in England who have improved wellbeing based on this framework.
The collaborative will be supported by our national improvement lead, Dr Amar Shah, our director of the NCCMH Tom Ayers, our CCQI director Peter Thompson and the team of QI coaches who have supported the work on restrictive practice and sexual safety.
If you are interested in participating in the first year, please complete and submit an
online expression of interest form by 5pm on 15 December 2020.
For any questions, please contact email@example.com.
Each team that joins the collaborative will be allocated a skilled and experienced QI coach who will work with the team to test ideas to improve joy and wellbeing, collect data to understand the impact of changes and help them to overcome barriers in their work.
There will be a two-month lead in time where teams on the collaborative will be supported to ensure that they are set up to do the work, and then 10 months support by a QI coach to test ideas and embed changes. All the teams on the collaborative will connect virtually six times over the course of the collaborative in learning sessions designed to share ideas and take inspiration from each other. If circumstances allow us to bring back large meetings in-person, we may switch to a combination of in-person and virtual learning sessions.
The wellbeing of the workforce is a core concern for all trusts and boards. This improvement collaborative offers an opportunity for teams to implement proven strategies to improve wellbeing and joy in work, learn from other teams across the country and to make sustained and measurable changes.
The work is done at a team level, and you can put forward as many teams as you would like and from any setting to the collaborative. We have also seen from previous collaboratives that organisations have been able to capitalise on the work of participating teams to spread innovation across their services.
The exact time and resource required varies from team to team, but an estimation of the time commitment has been included below:
- Project lead – each team should have an identified project lead to lead the work in the team and be the key point of liaison with the QI coach.
- Senior sponsor – a senior sponsor will be someone who has operational responsibility for the service and sufficient influence over the system to be able to unblock any barriers faced by the team. This type of work will require active leadership attention and curiosity.
- Project team – a small project team should be established including staff of all grades and service users for clinical teams. The project team should meet regularly throughout the project, ideally weekly or fortnightly – the QI coach will also attend these meetings.
- Learning sets/clinics – there will be monthly learning sets and clinics throughout where we will bring together all teams on the collaborative to share their work and learn together.
- Data collection – teams will be required to collect data according to our agreed measurement plan to understand the impact of the work.
The QI coach will maintain contact throughout in a way that is agreed with the project lead in each participating team.
It is important for the success of the work that the team(s) that are put forward have had a conversation and agreed to take part in the collaborative.
All teams are eligible. They will need the ability to meet regularly, attend the learning sets and implement the change ideas they have in their team. The collaborative is suitable for both clinical and non-clinical teams.
The collaborative is solely funded by subscriptions and the fee for membership is £4,300 per team (excluding VAT). We are writing out now to gauge interest and to see whether the collaborative is viable, which would require a minimum of around 35 teams across the UK to join.
If you want to put several teams forward to join the collaborative, we would be able to reduce the cost per team by 10%.
A team would be on the collaborative for a period of 12 months (as described above). If the collaborative is successful, we would look to run a second cohort in a year’s time.
We would expect the collaborative to begin at the beginning of 2021.