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IT Support Technician (AV and Collaboration)

  • Location : London
  • Status : Permanent contract
  • Salary : £29,645 - £32,553 per annum
  • Closing date : 07/07/2022
  • Interview date : 19/07/2022
This role provides a fantastic opportunity to become expert in the delivery and support of the technology platforms that support collaboration and using these skills to make a significant impact on the work of the College.

The two people joining the College will report to the Collaboration Platforms Manager, and together this small team will be responsible for providing AV and Collaboration support, advice, and solutions across the College.  

You will provide support for the recently installed modern AV equipment that supports the in person and hybrid events held by the College. You will have some experience of supporting platforms like Teams and Zoom for meetings and larger events. 

The College collaborates extensively through hosting a range of meetings and events. These are a mixture of face to face, hybrid, and purely online events, requiring the support of the inhouse AV solutions, as well as the conferencing platforms that allow the remote participation of attendees.  

You will also provide advice and support for the College Microsoft 365 SharePoint and Teams environment, supporting and improving resources for both internal use and collaboration with our members and other external partners. You will have some experience of supporting platforms like Teams, Box and Google for Collaboration scenarios. 

You will work closely with your colleagues in IS and the wider staff team, ensuring your work is in line with IS standards and assisting with training and upskilling in the collaboration solutions.

Please note there will be two rounds of shortlisting. There will be an initial shortlist after the closing date (Thursday 7 July 2022) where all successful shortlisted candidates will have to complete a work-related task and then after this there will be a further stage of shortlisting for the interview stage.

The College values a diverse workforce and welcomes applications from all sections of the community, reflecting the population it serves.

We are committed to building and maintaining an inclusive and supportive culture, a place where we can all be ourselves and succeed on merit. We aim to promote a more inclusive environment, which attracts all candidates and signals our commitment to celebrate and promote diversity.

We will consider putting into place appropriate reasonable adjustments for candidates who may have a disability.

We only recruit the best and in return for your commitment the College offers an attractive salary and benefits.

We operate a hybrid model of working on site (minimum two days a week) and working from home/remote, which helps to ensure a flexible work life balance.

For any queries, please email HRrecruitment@rcpsych.ac.uk.

How to apply

For more information and instructions on how to apply, please download the following documents:

We welcome applications from all sectors of the community.

Closing date: Thursday 7 July 2022 at 10am

Interview date: Tuesday 19 July 2022 - via Microsoft Teams

The College is an Equal Opportunities Employer. Charity registration no. 228636

The College is a proud member of the Disability confident employer scheme. A Disability confident employer will offer an interview to any applicant that declares they have a disability and meets the minimum criteria (essential) for the job as defined by the employer. Please see candidate information pack for more information.

No agencies or publications please.