Service Desk Operator

  • Location : London
  • Status : Permanent contract
  • Salary : £25,758 - £28,347 per annum
  • Closing date : 07/06/2023
  • Interview date : 19/06/2023

The primary task of the Service Desk Operator role is to efficiently resolve Service Desk requests to maintain an excellent IS service to the College staff and members. In addition, they will provide support to various IS projects and undertake proactive maintenance and system administration tasks.

They will require an aptitude for working with end users and the ability to diagnose and resolve a wide range of users’ IS problems.

The College values a diverse workforce and welcomes applications from all sections of the community, reflecting the population it serves.

We are committed to building and maintaining an inclusive and supportive culture, a place where we can all be ourselves and succeed on merit. We aim to promote a more inclusive environment, which attracts all candidates and signals our commitment to celebrate and promote diversity.

We operate a hybrid working model of on-site and working from home/remote, which helps to ensure a flexible work-life balance.

We will provide appropriate reasonable adjustments for candidates who may have a disability.

We only recruit the best and in return for your commitment, the College offers an attractive salary and benefits.

For any queries, please email

How to apply

For more information and instructions on how to apply, please download the following documents:

We welcome applications from all sectors of the community.

Closing date: Wednesday 7 June 2023, 10am

Interview date: Monday 19 June 2023 via Microsoft Teams

The College is an Equal Opportunities Employer. Charity registration no. 228636

The College is a proud member of the Disability confident employer scheme. A Disability Confident employer will offer an interview to any applicant that declares they have a disability and meets the minimum criteria (essential) for the job as defined by the employer. Please see the candidate information pack for more information.

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