The Psychiatrists' Support Service is a free, confidential support and advice service for psychiatrists at all stages of their career who find themselves in difficulty or in need of support.
The service is available during office hours Monday to Friday.
To contact the support service:
- Call our dedicated telephone helpline on 020 7245 0412
- Email us in confidence at firstname.lastname@example.org.
If you call us, our support service manager will answer your call, give you information about the service, and answer any questions you might have.
After listening to your situation, they will provide you with some initial advice or signpost you to an appropriate organisation.
Depending on your situation, they might also take your contact details and ask you when you are free for a call with one of our doctor advisors.
If so, the manager will talk through your case anonymously with a doctor advisor and arrange a time for the advisor to call you.
- Our trained doctor advisors are psychiatrists and College members but won’t be located in the same area as the you.
- They will talk through the issues with you, offer support or signpost you to appropriate services, but cannot provide treatment.
- The service is confidential. But if you disclose an issue that threatens personal or professional safety, we have a professional duty of care to report it to the appropriate agency/organisation.
- Our dedicated telephone number means your call doesn’t need to go through the main College switchboard.
- Doctors who are concerned about a colleague sometimes contact the service. The support service manager needs to speak to the person concerned to offer appropriate advice and support.
- The service is available in office hours Monday to Friday but calls with doctor advisors can be arranged outside of this time.
We’d be grateful if you could please submit your feedback on the service you received.
Please note: the survey is anonymous and kept confidential. The information will be used for quality improvement only.