We’re running our first ever member experience survey – the results of which will help shape our future services and activities.
The more of you who complete the survey – which will be open to members between 19 May - 13 June 2021 – the better we’ll be in a position to create the best College for you, both now and in the years to come.
The survey will be conducted by market research firm Research by Design, who have carried out membership surveys with the Royal College of GPs, Royal College of Physicians and the BMA.
In April, we kicked off the process by holding focus groups with trainees, SAS doctors, consultants, fellows, and retired members, as well as with members in Scotland, Wales and Northern Ireland. We also held a number of in-depth phone conversations with international members.
Through the online survey, we will ask:
- what you think of our services and activities
- what we get right and what we don’t
- whether – once the pandemic eases – you would mostly like to engage with the College via digital or in-person means.
Our Registrar Dr Trudi Seneviratne said:
“I’m really pleased that, working with Research by Design, we are going to be able to ask our members what they think of our services and how we could improve the support we provide.
“Our members’ feedback will be invaluable and we’re hoping that as many people will take part as possible, to give us the clearest picture of what members want from the RCPsych.”
Our Associate Registrar for Membership Engagement Dr Santosh Mudholkar said:
“It’s really important for membership organisations to test out with their members what services and activities they value, and how they want them delivered.”
The results of the survey will be presented at the meetings of the RCPsych Council and Board of Trustees in July and shared with members via the September edition of RCPsych Insight.
If you would like more information about the membership survey, please contact EA to the Chief Executive Officer Catriona Grant.