Anything you tell them will be completely confidential. The volunteers are ordinary people who won't judge you.
Some of the most popular organisations are listed below. You may contact as many or as few as you like - it's up to you and it's OK to contact more than one.
PAPYRUS HOPELineUK: Tel: 0800 068 41 41
PAPYRUS aims to prevent young people taking their own lives. A professionally staffed helpline provides support, practical advice and information both to young people worried about themselves, and to anyone concerned that a young person may harm themselves. PAPYRUS has a range of helpful resources including HOPELineUK contact cards or call 01925 572444 for a sample pack.
Samaritans: Tel: 116 123 (24/7);
A 24/7 helpline service which gives you a safe space where you can talk about what is happening, how you are feeling, and how to find your own way forward. Samaritans volunteers are ordinary people from all walks of life who understand that there are sometimes things that you just cannot talk about to the people around you. They know that very often, with some time and space, people are able to find their own solution within themselves.
Specialist help for people who self-harm
The National Self-Harm Network: Tel: 0800 622 6000 (7pm to 11pm)
A forum and resources for those who self-harm and their families, and for professionals who support them. Tips on what to do or say and what not to do or say if you are supporting someone who self-harms. Advice on the use of distractions if a person is trying not to self-harm.
Get Connected: Tel: 080 8808 4994 (1pm to 11pm)
Offers help by telephone and email for young people (under 25) who self-harm.
TheSite.org offers information and support to all the UK's 16-25 year-olds. It includes specific support and advice about self-harm.
Internet Self-Harm Support Community. It also provides support for any emotional problems, in addition to self-harm.
Support specifically designed for children and young people
Works with children and young people across the UK to stop bullying. We help young people to support each other.
Childline: Tel: 0800 1111
If you are worried about anything, it could be something big or something small, don't bottle it up. It can really help to talk to someone. If there is something on your mind, Childline is here for you.
Email: email@example.com. Website for young people aged 11 to 19 affected by self-harm.
YoungMinds is committed to improving the emotional wellbeing and mental health of children and young people. They have lots of information.
Other sources of support for young people
Big White Wall
A safe, online, anonymous service for people over the age of 16. Get the support of others who feel like you, 24/7, and learn ways to feel better and how to get on top of your own troubles.
Call Helpline (Wales): Tel: 0800 132 737
A 24/7 service offering free emotional support and information/literature on mental health and related matters to people in Wales. Text 'help' to 81066.
Campaign Against Living Miserably: Tel: : 0800 585858 (London 0808 802 5858)
Offers help for men of any age who are down or in crisis, via a helpline and webchat open seven days a week, 5pm- midnight, as well as a website.
CRUSE Bereavement Care: Helpline: 0844 477 9400; email: firstname.lastname@example.org
Depression Alliance: Tel: 0845 123 23 20
Information, support and understanding for people who suffer with depression, and for relatives who want to help. Self-help groups, information, and raising awareness for depression. Email:email@example.com.
A national mutual support group for people suffering from depression. Email: firstname.lastname@example.org
Drinksmarter: Helpline: 0800 7 314 314
Call free and at anytime to talk to someone in confidence.
Mind: Infoline: 0300 123 3393 (Mon-Fri 9am - 6pm)
Provides information in a range of topics including types of mental distress, where to get help and advocacy. They are able to provide details of help and support for people in their own area. Email: email@example.com
National Debtline: Tel: 0808 808 4000
Free confidential and independent advice on how to deal with debt problems.
NHS Direct: Tel: 0845 46 47
For health advice and reassurance, 24 hours a day, 365 days a year.
SANE: SANEline: 0845 767 8000 (6pm - 11pm)
Emotional support and specialist information to anyone affected by mental illness, including families, friends and carers. SANE offers 1:1 support via helpline and email services and peer support via an online Support Forum where people share their feelings and experiences of mental illness, as well as exchanging information about treatment and support options.
StepChange Debt Charity: Freephone: 0800 138 1111
Free online support service providing anonymous and practical advice about money matters and debt.
Survivors of Bereavement by Suicide (SOBS): Helpline: 0844 561 6855 (9am - 9pm daily)
Talk to Frank: Tel: 0800 77 66 00
A 24/7 service offering free and confidential telephone advice and information for anyone who is concerned, or has questions, about drugs.
Details of UK patient support organisations, self-help groups, health and disease information providers, etc... Each entry is cross-referenced and details are checked annually.