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The Royal College of Psychiatrists Improving the lives of people with mental illness
MSAN-360 is designed to collect feedback for nurses using colleague and service user questionnaires, as well as a self-assessment.

This information can be used for appraisal purposes and will not be made publicly available.

The patient questionnaire revolves around the following domains:

  • Approachability
  • Good listening skills
  • Providing clear information that is easy to understand
  • Making time for patients
  • Understanding patients’ needs
  • Being respectful

The self-assessment and colleague questionnaire centre around communication and relationships with colleagues, patients, and the patient’s friends and family.

Once seven service user questionnaires and five colleague questionnaires have been completed, your report will be available to download.

To register for your online account, please fill in our registration form.

Please select "Nurse" for the project you wish to register and "Individual" enrolment type.

Once you complete the form and your registration, you'll receive an email to confirm your log in details.

If you have any questions or queries, please check out frequently asked questions page, or contact us at

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If you don't have an account please Click here to Register

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