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The Royal College of Psychiatrists Improving the lives of people with mental illness



Talking Therapies Questionnaire for Service Users (available in 10 other languages)

*Service Leads can order FREEPOST ENVELOPES from the NAPT Team via email or telephone.



Please only complete this questionnaire if:

  • You were emailed a link asking you to complete the questionnaire online or
  • You were given or sent a questionnaire to complete by your therapist or psychological therapy service.


Please do not complete this online questionnaire if you:

  • Have not been asked to do so by your psychological therapy service or therapist.
  • Have already completed and returned the paper questionnaire you were given or sent.


Support completing the questionnaire:

If you need help completing the questionnaire, you could:

  • Ask a friend, relative or carer for support.
  • Ask your therapist for support.
  • Ask another professional that is involved in your care or treatment (e.g. care co-ordinator, nurse) for support.


Why you are being asked to complete this questionnaire:

The NHS expects psychological therapy services to offer people who use them a high standard of care in line with national best practice. To see whether or not that care is being offered, it runs 'audits' (evaluations) of such services.

The National Audit of Psychological Therapies (NAPT) exists to see whether people who use psychological therapy services in England and Wales are getting the best support available. It looks at a range of things including access, choice and overall experience of talking treatment. It is run by the Royal College of Psychiatrists Centre for Quality Improvement.


The talking therapies questionnaire and FAQ's page are also available in the following languages:

  • Bengali
  • Cantonese
  • Farsi
  • Gujarati
  • Hindi
  • Polish
  • Punjabi
  • Turkish
  • Urdu
  • Welsh

If you require the questionnaire in a different language please contact your therapist or service. These can be accessed in paper form only from your service, unfortunately we have been unable to make them available as online versions.



 Where next...


NAPT, 4th Floor Standon House, Mansell Street, London, E1 8AA    Tel: 020 7977 4984   Fax: 020 7481 4831   Email:


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