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The Royal College of Psychiatrists Improving the lives of people with mental illness


Principles underpinning our work


  • Focused on excellence:  We believe that all services for people with mental health problems should provide high quality care.  We seek to work in ways that support and enable services with development needs to improve, and those that are performing well to aspire to excellence. 
  • User centred: We believe that the experience of people using services is key to the design and delivery of high quality care. For this reason, from the design of our programme to our work with individual services, we seek to engage people with real experience of using services, their carers and representative organisations.
  • Locally owned:  We believe that real improvements can only be achieved when those who need to make change happen are fully involved.  PLAN’s work is led by front-line staff, engages senior service managers and involves patients and their carers.
  • Multi-disciplinary:  We know that providing excellent services does not depend on one professional group. 



PLAN, Royal College of Psychiatrists, 21 Prescot Street, London, E1 8BB    

Tel: 020 3701 2523  Email:

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