Individuals
1. Buy online from this site by selecting
(in print) titles from the 'Titles A-Z' list and clicking the 'Buy
Now' button on the right-hand side of the page for that title.
2. Telephone the
College Book Sales office on: +44 (0)20 7235 2351 ext 6146
(9.30am to 2pm UK time). Please have your credit card details
to hand.
3. Fax the order
form to: +44 (0)20 7245 1231 (with credit card details).
4. Post the order
form to: Book Sales, The Royal College of Psychiatrists, 17
Belgrave Square, London, SW1X 8PG, UK (with credit card details or
cheque).
Delivery
- Delivery within the UK is by Royal Mail second class
service and this is free of charge. You may
pay extra for first class service (ask for details).
- Delivery to addresses outside the UK is by surface mail, there
is no extra charge for this. For faster airmail, add an extra
£4 per book (or £2 for a Books Beyond Words title) or, £2
for a College Report.
- Customers within the USA may recieve goods more quickly if
ordered from our USA distributor, Publishers Storage and Shipping
Company. You may also direct queries on book content to Princeton
Selling Group. See details for both in the trade section
below. Books can also be ordered through www.amazon.com
10% discount for RCPsych members
All members of the Royal College of Psychiatrists are entitled
to 10% off the price of all RCPsych Publications products. Simply
quote your membership number when placing an order.
(Please note the members' discount is not available if buying
through a high street bookshop or from our UK or Australian trade
distributors.)
It is College policy that we must receive payment before sending
out the goods. Proforma invoices can be issued upon request.
Booksellers / Trade
DISTRIBUTORS
In the UK and Europe, please
contact:

Turpin Distribution, Pegasus Drive, Stratton
Business Park, Biggleswade, Beds SG18 8TQ, UK.
Tel: +44 (0)1767 604 951. Fax: +44 (0)1767 601 640.
In the USA and Canada, please
contact:
Publishers Storage and Shipping Company, 46
Development Road, Fitchburg, MA 01420, USA.
Tel: +1 978 829 2560. Fax: +1 978 348
1233.
Email: orders@pssc.com
In Australia and New Zealand, please
contact:
All Things Medical, ATM Marketing and
Distribution, Unit 9, 617 Elizabeth Street, Redfern,
NSW 2016, AUSTRALIA.
Tel: + 61 2 9698 7755. Fax: +61 2 9318 1377.
REPRESENTATIVES / AGENTS
Representatives for UK and
Ireland:
Compass Academic Ltd, 13 Progress Business
Centre, Whittle Parkway, Slough SL1 6DQ, UK.
Tel: +44 (0)1628 559 500. Fax: +44
(0)1628 663 876.
Email: ca@compass-academic.co.uk
Representatives for USA and Canada:
Princeton Selling Group, 125 Strafford Ave.,
Suite 300, Wayne, PA 19087-3318, USA.
Tel: +1 (0)610 975 4595. Fax: +1 (0)610
975 4593.
Email: psg@firstclassweb.com
Agent for Scandinavia (including
Iceland and Estonia):
David Towle International, Lagebergsvagen 15,
SE 136 67 Haninge, Stockholm, SWEDEN.
Tel: +46 8 777 3962. Fax: +46 8 777 1470.
(College reports should be ordered direct from the Royal
College of Psychiatrists - see 'Individuals' above).
(Booksellers wanting audio tapes/CDs should order direct from
the publisher:
Talking
Life.)
Returns Policy
(Individuals)
Returns Policy for individual orders placed online or directly
with the College. For UK trade returns please contact Turpin
Distribution (details above).
If an item has been supplied incorrectly, or
is damaged, please contact us to discuss the best means of return.
We shall reimburse you for the item and return postage.
If you want to return an item for any other reason, you may do so
within 7 days of receipt at your own cost. We shall refund the cost
of the goods, providing the goods are in perfect resaleable
condition.
In all cases authorisation for any returns must be granted by the
College Book Sales office prior to returning goods. Please call us
on +44 (0)20 7235 2351 ext 6146 (9.30am to 2pm UK time, weekdays)
or email booksales@rcpsych.ac.uk. For
your own protection we recommend that you use a recorded-delivery
service.
DVDs, CD-ROMs, videos & tapes: Returns will only be accepted if
goods arrive damaged or faulty. We regret that we cannot refund
when DVDs, CD-ROMs, videos or tapes have been used.
This returns policy does not affect your
statutory rights.
Ordering Journals
Journal subscriptions are managed for us by:
Subscriptions Dept, Maney Publishing, Suite
1C, Joseph's Well, Hanover Walk, Leeds LS3 1AB, UK.
Tel: 0113 243 2800. Fax: 0113 386 8178.
Email: subscriptions@maney.co.uk
Website: www.maney.co.uk
Please see our separate page for further details of
how to order
journals.
Queries
For queries regarding individual orders please telephone the
Book Sales office, tel: +44 (0)20 7235 2351 ext 6146. This line is
open Monday-Friday from 9.30am to 2pm UK time only. Outside of
these times, you may leave a message on the answering machine and
your call will be returned as soon as possible. Alternatively,
please email:
booksales@rcpsych.ac.uk
Out of print
titles
Titles which are out of print may be obtained from
University Microfilms Inc., 300 North
Zeeb Road, Ann Arbor, Michigan 48106-1346, USA. Tel: +1 313 761
4700.