RCPsych Publications - How to Order
1. Buy online
from this site by selecting (in print) titles from the 'Titles A-Z' list and clicking the 'Buy Now'
button on the right-hand side of the page for that title.
2. Telephone the College Book
Sales office on +44 (0)20 3701 2551 (open 9.30am to 4pm UK
time). Please have your debit/credit card details to
3. Fax the order form to +44 (0)20 3701
2761 (with debit/credit card details).
4. Post the order form to: Book
Sales, Royal College of Psychiatrists, 21 Prescot Street,
London, E1 8BB, UK (with debit/credit card details or
(Please note we have a new address
and contact details from October 2013.)
& packing charge is payable for online orders. More
details on our delivery
10% discount for RCPsych members
of the Royal College of Psychiatrists are entitled to 10% off the
price of all RCPsych Publications products (when bought directly
from the College - simply quote your membership number when placing
(Please note the members' discount is not available if buying
through a high street bookshop or from our UK, American or
Australian trade distributors.)
It is College policy that we must receive payment before sending
out the goods. Proforma invoices can be issued upon request.
Booksellers / Trade
In the UK and Europe, please
Turpin Distribution, Pegasus Drive, Stratton
Business Park, Biggleswade, Beds SG18 8TQ, UK.
Tel: +44 (0)1767 604 951. Fax: +44 (0)1767 601 640.
In the USA and Canada, please
Publishers Storage and Shipping Company
Development Road, Fitchburg, MA 01420, USA.
Tel: +1 978 829 2560. Fax: +1 978 348
In Australia and New Zealand, please
REPRESENTATIVES / AGENTS
Representatives for UK and
Compass Academic Ltd, Swan Centre,
Fishers Lane, Chiswick, London W4 1RX, UK.
Tel: 020 8996 5767.
Representatives for USA and
Princeton Selling Group
, 125 Strafford Ave., Suite
300, Wayne, PA 19087-3318, USA.
Tel: +1 610 975 4595. Fax: +1 610 975
Agent for Scandinavia (including
Iceland and Estonia):
David Towle International
, Lagebergsvagen 15, SE
136 67 Haninge, Stockholm, SWEDEN.
Tel: +46 8 777 3962. Fax: +46 8 777 1470.
(College reports should be ordered direct from the Royal
College of Psychiatrists - see 'Individuals' above).
(Booksellers wanting audio tapes/CDs should order direct from
the publisher: Talking Life
This is the returns policy for individual orders placed online
or directly with the College. For UK trade returns please
contact Turpin Distribution (details above).
If an item has been supplied incorrectly, or
is damaged, please contact us to discuss the best means of return.
We shall reimburse you for the item and return postage.
If you want to return an item for any other reason, you may do so
within 7 days of receipt at your own cost. We shall refund the cost
of the goods, providing the goods are in perfect re-saleable
In all cases authorisation for any returns must be granted by the
College Book Sales office prior to returning goods. Please call us
on +44 (0)20 3701 2551 (9.30am to 4pm UK time,
weekdays) or email firstname.lastname@example.org. For
your own protection we recommend that you use a recorded-delivery
DVDs, CD-ROMs, videos & tapes: Returns will only be accepted if
goods arrive damaged or faulty. We regret that we cannot refund
when DVDs, CD-ROMs, videos or tapes have been used.
This returns policy does not affect your
For queries regarding individual orders please telephone the
Book Sales office on +44 (0)20 3701 2551
line is open Monday-Friday from 9.30am to 4pm UK time only. Outside
of these times, you may leave a message on the answering machine
and your call will be returned as soon as possible. Alternatively,
please email: email@example.com
Out of print
Titles which are out of print may possibly be obtained from
, 789 E.
Eisenhower Parkway, P.O. Box 1346, Ann Arbor, MI 48106-1346, USA.
Tel: +1 734 761 4700.