RCPsych Publications - How to Order

 

 

 


Individuals

1.  Buy online from this site by selecting (in print) titles from the 'Titles A-Z' list and clicking the 'Buy Now' button on the right-hand side of the page for that title.

 

2.  Telephone the College Book Sales office on: +44 (0)20 7235 2351 ext 6146 (9.30am to 2pm UK time).  Please have your credit card details to hand.

 

3.  Fax the order form to: +44 (0)20 7245 1231 (with credit card details).

 

4.  Post the order form to: Book Sales, The Royal College of Psychiatrists, 17 Belgrave Square, London, SW1X 8PG, UK (with credit card details or cheque).

 

Delivery

  • Delivery within the UK is by Royal Mail second class service and this is free of charge. You may pay extra for first class service (ask for details).
  • Delivery to addresses outside the UK is by surface mail, there is no extra charge for this. For faster airmail, add an extra £4 per book (or £2 for a Books Beyond Words title) or, £2 for a College Report.
  • Customers within the USA may recieve goods more quickly if ordered from our USA distributor, Publishers Storage and Shipping Company. You may also direct queries on book content to Princeton Selling Group. See details for both in the trade section below. Books can also be ordered through www.amazon.com

 

10% discount for RCPsych members

All members of the Royal College of Psychiatrists are entitled to 10% off the price of all RCPsych Publications products. Simply quote your membership number when placing an order. 

(Please note the members' discount is not available if buying through a high street bookshop or from our UK or Australian trade distributors.)

 

It is College policy that we must receive payment before sending out the goods. Proforma invoices can be issued upon request.



Booksellers / Trade

DISTRIBUTORS
 
In the UK and Europe, please contact:e4 books BIC accredited
Turpin Distribution, Pegasus Drive, Stratton Business Park, Biggleswade, Beds SG18 8TQ, UK.
Tel: +44 (0)1767 604 951. Fax: +44 (0)1767 601 640.
 
In the USA and Canada, please contact:
Publishers Storage and Shipping Company, 46 Development Road, Fitchburg, MA 01420, USA.

Tel: +1 978 829 2560.  Fax: +1 978 348 1233.

Email: orders@pssc.com

 
In Australia and New Zealand, please contact:
All Things Medical, ATM Marketing and Distribution, Unit 9,  617 Elizabeth Street, Redfern, NSW 2016, AUSTRALIA.
Tel: + 61 2 9698 7755.  Fax:  +61 2 9318 1377.
 
REPRESENTATIVES / AGENTS
 
Representatives for UK and Ireland:
Compass Academic Ltd, 13 Progress Business Centre, Whittle Parkway, Slough SL1 6DQ, UK.

Tel: +44 (0)1628 559 500.  Fax: +44 (0)1628 663 876.

Email: ca@compass-academic.co.uk

 

Representatives for USA and Canada:

Princeton Selling Group, 125 Strafford Ave., Suite 300, Wayne, PA 19087-3318, USA.

Tel: +1 (0)610 975 4595.  Fax: +1 (0)610 975 4593.
Email: psg@firstclassweb.com

 

Agent for Scandinavia (including Iceland and Estonia):
David Towle International, Lagebergsvagen 15, SE 136 67 Haninge, Stockholm, SWEDEN.
Tel: +46 8 777 3962. Fax: +46 8 777 1470.
 
(College reports should be ordered direct from the Royal College of Psychiatrists - see 'Individuals' above).
 
(Booksellers wanting audio tapes/CDs should order direct from the publisher: Talking Life.)

Returns Policy (Individuals)

Returns Policy for individual orders placed online or directly with the College.  For UK trade returns please contact Turpin Distribution (details above).

 

If an item has been supplied incorrectly, or is damaged, please contact us to discuss the best means of return. We shall reimburse you for the item and return postage.

If you want to return an item for any other reason, you may do so within 7 days of receipt at your own cost. We shall refund the cost of the goods, providing the goods are in perfect resaleable condition.


In all cases authorisation for any returns must be granted by the College Book Sales office prior to returning goods. Please call us on +44 (0)20 7235 2351 ext 6146 (9.30am to 2pm UK time, weekdays) or email booksales@rcpsych.ac.uk. For your own protection we recommend that you use a recorded-delivery service.

DVDs, CD-ROMs, videos & tapes: Returns will only be accepted if goods arrive damaged or faulty. We regret that we cannot refund when DVDs, CD-ROMs, videos or tapes have been used.

 

This returns policy does not affect your statutory rights.



Ordering Journals

More information about the journals
 
Journal subscriptions are managed for us by:
Subscriptions Dept, Maney Publishing, Suite 1C, Joseph's Well, Hanover Walk, Leeds LS3 1AB, UK.

Tel: 0113 243 2800.  Fax: 0113 386 8178. Email: subscriptions@maney.co.uk
Website: www.maney.co.uk

 

Please see our separate page for further details of how to order journals.


Queries

For queries regarding individual orders please telephone the Book Sales office, tel: +44 (0)20 7235 2351 ext 6146. This line is open Monday-Friday from 9.30am to 2pm UK time only. Outside of these times, you may leave a message on the answering machine and your call will be returned as soon as possible. Alternatively, please email: booksales@rcpsych.ac.uk

Out of print titles

Titles which are out of print may be obtained from University Microfilms Inc., 300 North Zeeb Road, Ann Arbor, Michigan 48106-1346, USA. Tel: +1 313 761 4700.
© 2010 Royal College of Psychiatrists