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Rachael McGowan

Rachael McGowan

QI Coach

Rachael is one of the new Quality Improvement Coaches in the NCCMH and will be working on the Culture of Care programme. She previously worked in the quality team at Marie Curie, supporting hospice and community palliative care teams with quality assurance and improvement.

Rachel helped to drive the rollout out of a new incident response framework that ensures teams are using a systems approach, championing a culture of learning, rather than a focus on the individual or blame culture. She also supported teams with their local quality improvement initiatives, as well as some national projects across the charity.

Rachel is excited to get an understanding of mental health services and how we can help them to continually improve.  

Read more to receive further information regarding a career in psychiatry