Venue and accessibility guide
We understand that attending large events can feel overwhelming, especially when you're unfamiliar with the venue. To help make your experience as smooth, comfortable, and enjoyable as possible, we've created this guide to events held at 21 Prescot Street.
Venue guide
Our address
21 Prescot Street
Tower Hill
London
E1 8BB
You can visit us by underground, bus, train, air, car and bicycle.
Floor guide
- Lower Ground Floor – Cafe, meeting rooms, multi-faith room and staff auditorium
- Ground Floor – Members' lounge, meeting rooms and library
- First Floor – Main auditorium and meeting rooms
- Second and Third Floors – Staff offices and working areas
- Fourth Floor – Additional office and event space
Meeting rooms
Ground floor
Upon entering the Royal College of Psychiatrists, you will find the main Reception Desk. Our Conference Registration Desk is located adjacent to Reception and is staffed by our events team, who will be available to welcome and assist delegates throughout the day.
The Ground Floor also features:
- Member's lounge
- Meeting rooms G1-G7
- Antiquarian Library
- Cloakroom
- Multi-faith room
- Hot-desking area
First floor
The First Floor is home to our Main Auditorium (Room 1.7), which hosts larger conferences, lectures and presentations.
Additional meeting rooms on this floor include: Rooms 1.2-1.6
Visitors can also enjoy a bright and spacious Mezzanine Area, offering informal seating and breakout space for networking, refreshments and relaxation between sessions.
You can also find a 3D tour of the venue to help you familiarise yourself with the layout.
There is one main access point to the Royal College of Psychiatrists on Prescot Street.
The entrance has automatic double entrance doors which are followed by a revolving door and an accessible push-button door to the right.
Upon entering the Royal College of Psychiatrists, you will find the main Reception Desk, where visitors can obtain general assistance.
Our Conference Registration Desk is located adjacent to Reception and is staffed by our events team, who will be available to welcome and assist delegates throughout the day.
There are three lifts available which can take you to the first floor meeting space.
Accessibility information
Refreshments and catering for our events are typically served in the Members' Area on the Ground Floor. Depending on the event, catering may also be available on the Mezzanine or in Room 1.6.
Tea and coffee will be provided during the morning and afternoon refreshment breaks, and a buffet lunch will be served during the lunch break.
Menus vary by event. If you would like further information about the catering arrangements or menu options, please contact your Event Manager or Event Administrator.
As part of our commitment to sustainability, all food and beverages are served using reusable china and glassware to help reduce waste. We also encourage delegates to bring a reusable water bottle or keep cup to use throughout the event.
Dietary requirements are collected in advance of each event. If you have any questions or concerns please speak to a member of the Events Team, who will be happy to assist.
We appreciate all forms of feedback to help us improve our event in the future.
There are several ways you can do this
- You can approach a member of the events team and let us know your feedback in person
- You can complete our feedback form
- Or feel free to send us an email at events@rcpsych.ac.uk
We have a multi-faith room available to all delegates located in the members lounge on the ground floor
We welcome breastfeeding anywhere at the venue but a private feeding room is available on the Ground Floor if preferred.
There is one disabled parking bay at the rear of the building in Yeoman's Yard, off Chamber Street which runs parallel to Prescot Street and can be accessed via Leman Street or Mansell Street. We understand that disability is not always simple and you will not need a Blue Badge to qualify to use our onsite parking space.
This bay must be booked in advance by contacting your Event Manager.
We cannot guarantee availability for ad hoc requests.
We will have a dedicated quiet room available that you are welcome to use at any point during the event.
Please do not use this room for private meetings, this space is intended to provide a calm environment for delegates who might need to remove themself from the busyness of events. If you require a private meeting space, please visit the registration desk and we'll be able to tell what rooms are available.
- Accessible toilets on the Lower Ground Floor, Ground Floor and Second Floor
- Gender-neutral toilets on the Lower Ground Floor and Ground Floor
- Baby changing facilities on the Lower Ground and Ground Floor
- An accessible shower facility on the Lower Ground Floor
Hearing Support
- A hearing loop system is available on request.
- Live captioning can be provided for online events.
- If you have any hearing-related accessibility requirements, please contact your Event Manager or Event Administrator in advance so that appropriate arrangements can be made.
Visual Support
- Printed event materials can be provided upon request. Please contact your Event Manager or Event Administrator before the event if you require materials in an alternative format.
- If you will be attending with a guide dog, assistance animal or emotional support animal, please let your Event Manager or Event Administrator know in advance to help us make suitable arrangements.
- If you have any visual accessibility requirements, please contact your Event Manager or Event Administrator so we can discuss how best to support your visit.
- The Events Team will be happy to reserve seating close to screens or speakers if required. Please let us know in advance.
We have three lifts which are accessible to all floors
Accessible toilets can be found on the lower ground and ground floor. There is also an accessible shower on the lower ground floor
Please let your Event Manager know if you are a speaker and require a ramp to the main stage