2026 Memory Assessment Services: Patient and Carer Feedback Trial

In 2026, the National Audit of Dementia will be testing a new, online‑only way for people to share feedback about memory assessment services. 

Following consultation with the NAD’s Patient and Carer Lived Experience Group, we are preparing to run a two‑month trial to collect feedback from patients and carers using memory assessment services. The trial will take place in June and July 2026.

The questionnaires have been co‑produced with people with lived experience and will be available online only, in English, Welsh, and six additional languages. Services are asked to aim for 15-20 responses per questionnaire.

Questionnaires, patient information sheets, guidance for services, and promotional posters are now available.

Patient data collection

Questionnaires and patient information sheets will be available from 1 June - 31 July 2026.

Bengali

Gujarati

Polish

Punjabi

Turkish

Urdu

Carer data collection

Participation & governance

  • Birmingham and Solihull Memory Assessment Service, Birmingham and Solihull Mental Health Foundation Trust
  • Buckinghamshire Memory Assessment Service, Oxford Health NHS Foundation Trust
  • Central Manchester Memory Assessment and Treatment service, GMMH
  • Dementia Assessment Service East Suffolk, Norfolk and Suffolk Foundation Trust
  • Fylde Coast Memory Assessment Service, LSCFT
  • Heywood, Middleton and Rochdale Memory Assessment Services, Pennine Care NHS Foundation Trust
  • Hillingdon Memory Service, Central and North West London NHS Foundation Trust
  • Memory Assessment and Management service (MAMS), CNTW
  • Memory Assessment Service, Daventry, Northamptonshire Healthcare Foundation Trust
  • Memory Assessment Service, Wellingborough/Rushden, Northamptonshire Healthcare Foundation NHS Trust
  • Memory Assessment Service (MAS), Leeds and York Partnership NHS Foundation Trust
  • Memory Assessment Service, Corby/Kettering, Northamptonshire Healthcare Foundation NHS Trust
  • Memory Assessment Service, Northampton, Northamptonshire Healthcare Foundation Trust
  • Memory Assessment Service, Cambridgeshire and Peterborough Foundation Trust
  • Memory Assessment Services, Nottinghamshire Healthcare NHS Foundation Trust
  • Memory Clinic North Tyneside, Northumbria Healthcare
  • Memory Protection Service, South of Tyne, Cumbria , Northumberland, Tyne and Wear NHS Foundation Trust
  • North Norfolk and Norwich Dementia Assessment and Treatment Team, Norfolk and Suffolk Foundation NHS Trust
  • North Somerset Memory Service, Avon and Wiltshire Mental Health Trust
  • North Staffordshire and Stoke Memory Service, North Staffordshire Combined Healthcare NHS Trust
  • Older Person's Mental Health Portsmouth, Hampshire and Isle of Wight Foundation NHS Trust
  • Oldham Memory Assessment Services, Pennine Care NHS Foundation Trust
  • Plymouth Dementia Pathway, Livewell South West
  • Shropshire Memory Service, Midlands Partnership University NHS Foundation Trust
  • South Gloucestershire Memory Service, Avon and Wiltshire Mental Health Partnership NHS Trust
  • South Staffordshire Memory Service, Midlands Partnership University NHS Foundation Trust
  • Specialist Dementia Frailty Services, North Essex, Essex Partnership University NHS Foundation Trust
  • Specialist Memory Assessment and Dementia Support Service, Derbyshire Healthcare NHS Foundation Trust
  • Stockport Memory Assessment Services, Pennine Care NHS Foundation Trust
  • Tameside Memory Assessment Services, Pennine Care NHS Foundation Trust
  • Young Onset Dementia, Nottinghamshire Healthcare NHS Foundation Trust

  • This questionnaire is completely anonymous and memory assessment service staff will not see your responses.  
  • By completing and returning this form, you consent to the use of your answers in the national audit, including in our reports. Further information about how we use data can be found in our privacy notice on our website.
  • If you decide that you would prefer not to fill in the questionnaire, this is fine and will not in any way affect the care provided.
  • This is not a complaint form, the project team will look at all the responses but because we don’t ask for your name, we will not be able to follow up your individual concerns or complaints. If you would like to make a complaint, please speak to the service or your local Patient Advice and Liaison Service (PALS) who will be able to offer confidential advice on making a complaint.  
  • If you tell us about a risk of harm to a patient, we may need to contact the memory assessment service straight away.

Please see NAD's Information governance page for more information on how data is collected and used for the National Audit of Dementia.