Free members webinar: Coproduction in Quality Improvement

• Dr Amar Shah, RCPsych QI Faculty Chair, Consultant psychiatrist, Chief Quality Officer at East London NHS Foundation Trust (ELFT)
• Satwinder Kaur, RCPsych Patient Representative, QI Coach for ELFT

Satwinder is a Patient Representative Worker on the QI committee of the RCPsych’s Centre for QI. She is currently practising as Lived Experience QI Coach at East London Foundation Trust. As an Expert by Experience, she has co-designed and practised coproduction to improve mental health services at ELFT since 2016.

• Amy Chidley, RCPsych Patient Representative, QI Advisor for Birmingham & Solihull Mental Health NHS Foundation Trust (BSMHFT)

Amy is a Patient Representative Worker alongside Satwinder on the QI committee of the RCPsych’s Centre for QI. She also works for the NHS in the following roles: 

• Perinatal Lived Experience Representative at Birmingham & Solihull Mental Health Foundation Trust (BSMHFT).
• Peer Leader member of NHS England & Improvement National Perinatal Coproduction Group.
• National ‘Psychological Practice in Physical Health Care’ Expert Advisory Group member. 

At the local level she provides peer support via Warwickshire-based perinatal mental health charity, By Your Side, which informs her contribution to policy-making. She is, in effect, a ‘connector’ between national, regional and local levels and across different sectors of healthcare improvement. 

As an Expert by Experience (EBE), she has also been featured in BSMHFT’s QI written and filmed publicity materials. This has recently led to collaborating with the Institute for Healthcare Improvements in the USA to champion the work of EBEs in QI coproduction.