The Invited Review Service will support you as
- An NHS mental health provider or
- An independent sector organisation
if you have concerns about the quality or performance of people, teams or a mental health service.
Tel: 020 3701 2583
We help in cases where severe difficulties have been identified which
cannot be rectified by internal processes, and
the circumstances don’t meet the criteria for involving the formal regulators.
We aim to provide a limited number of clear and implementable recommendations to improve the quality of patient safety and care.
Examples of situations when we help
We provide independent, professional advice when concerns have been identified in the following areas
Clinical service organisation (this can include for example, service configuration, resources, workload issues)
Clinical service quality
Clinical team functioning
The clinical practice of individual clinicians or teams.
Types of review
We can carry out three types of review:
- Service review – in this review we provide an expert opinion in relation to concerns about a specific clinical service. This normally involves us examining documents, a site visit and meetings with relevant people in the service.
- Individual/Team review – in this kind of review we provide an expert opinion on how a person or team is functioning. This normally involves a site visit, meetings with relevant people and examining documentation.
- Case note review – in this type of review we provide an independent expert opinion on whether the assessment and clinical management of a patient or patients is acceptable. We assess the care provided against approved/evidence based documents such as Good Psychiatric Practice, CR154, Good Medical Practice and any other faculty specific guidance, depending on the details of the case.
We will only accept commissions for an Invited Review from the Medical Director and/or the Chief Executive of bodies that provide mental health care.
However, terms of reference (ToR) can be developed with less senior managers (normally medical managers).
Once the review has been commissioned and the Terms of Reference (ToR) agreed, the tasks related to organising the review can be delegated to other members of staff.
The Invited Review Service won’t conduct a review if:
A GMC Fitness to Practise investigation is underway
We do not have consent from doctors who may be subject to criticism
The Police or Counter Fraud service is involved
The Medical Director or CEO hasn’t commissioned the review
For more information on the Academy of Medical Royal Colleges ‘Operating principles for managing invited reviews within healthcare’ please visit the AOMRC website.
We encourage an early confidential discussion, if you’re considering commissioning an Invited Review.
The initial approach should be made to the IRS Manager by the organisation’s Medical Director with the knowledge of the Chief Executive.
Dr Maria O’Kane, our Specialist Adviser for Remediation, will help draft terms of reference for Invited Reviews. We believe that identification of appropriate terms of reference is an essential element of a high quality review.
Phone: 020 3701 2583