Information Governance

Our online privacy notice gives you detailed information on when and why we collect personal information and how we use it.

Carer and staff surveys are anonymous and case note audit submissions are pseudonymised (we do not ask for any identifying information such as name or NHS number), and allocated a number for the purposes of audit. For further details please refer to our data flow chart (PDF). We have completed a Data Protection Impact Assessment (DPIA) (DOC) to review our management of these data.

Data collection is via an online audit tool using Formic’s Fusion Survey software. Formic abide by the stringent security requirements of the NHS for its systems and processes. Please see the following data security statement (PDF) on the Formic data collection software.

We used HQIP’s UPCARE tool (DOC) to collate information about the project governance and methodology into a single document.


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