The Competence Framework for Mental Health Peer Support Workers

The NCCMH developed the Competence Framework for Mental Health Peer Support Workers (MH PSWs) with UCLPartners and a specially convened expert reference group including peer support workers. It was commissioned by Health Education England as part of their 'New Roles' programme, ahead of a large expansion of PSW roles in statutory services around England.

The Competence Framework for MH PSWs outlines the knowledge, skills and attitudes required of the role. It aims to be flexible and adaptable, steering away from over-professionalising a role which, at its heart, is about human connection and relationships. 

It outlines core skills for people starting out as MH PSWs, and includes optional skills for people who wish to develop further within the role, and competences for organisations to support PSWs. It is relevant to mental health care services, team members working with MH PSWs, their managers and commissioners, as well as voluntary community and social enterprise (VCSE) organisations that want to offer peer support.

The Competence Framework for MH PSWs comprises three parts, which you can view and download below.

    The supporting document

    This contains important background information and discussion that is intended to be read before the competences. 

    The Competence Framework for MH PSWs Supporting doc cover

    The full listing of the competences

    This PDF contains all of the competences that make up the nine domains of peer support work.

    The Competence Framework for MH PSWs Full competences cover

    The curriculum

    The curriculum is based on the competence framework. It can be used for the development of training programmes.

    The Competence Framework for MH PSWs Curriculum cover

    An interactive map of the competences is on the UCL website. On the map, you can click on each domain to open a document with the relevant competence.

    In addition, there is the outcome of the public consultation (PDF) on the supporting document and full listing of the competences.

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