Coaching and Mentoring
Many people find it helpful to have a mentor or a coach, but it is not always clear how to access one or what is likely to be provided.
The terms may be used overlappingly to indicate an arrangement of support and encouragement for personal development, usually with a professional focus but with an awareness of ‘work/home (work is part of life!) balance.’
These activities, while usually comprising one-to-one personal and confidential discussions, are not therapy or treatment but similarly depend for success on the participant’s willingness to engage.
The mentor is usually more experienced and qualified than the ‘mentee.’ They are often a senior person in the organisation. The mentor can pass on knowledge and experience, provide or recommend opportunities which the mentee may not have considered, so that they may develop skills and competencies to progress in their career and provide contacts that the mentee would not normally access.
Mentors should ideally have training and the opportunity for ongoing support and peer supervision but should be independent of the mentee’s managerial structures. Generally, it is a voluntary role, but professional time should be allowed for it.
Meetings are usually one-to-one and can be held regularly at set times, particularly in the beginning, but later may take place according to need. The agenda is set by the mentee and the mentor provides support, guidance and sometimes challenges to help advance professional development.
The mentoring relationship lasts for varying lengths of time, but for newly appointed consultants, it is typically up to 2 years, with meetings at least monthly. The meetings follow an agreed structure, which may include an agenda and brief notes, with possible interim contact if needed.
The mentoring relationship moves from an ‘initial phase’ to the ‘working phase’ and on to the ‘dissolving phase.’ Mentor and mentee may eventually establish a more equal lasting friendship.
A personal approach to a recommended mentor or known senior colleague often works well.
Most mental health trusts have in-house mentoring schemes for consultants or know how to access mentors. Contact your clinical or medical director.
If you are a trainee or involved in training, contact your Deanery to learn about their mentoring schemes.
Some College Divisions are developing mentoring schemes with lists of volunteer mentors. This may be of particular usefulness if you cannot find a mentor within your own organisation or would prefer not to. Those in the subspecialties are advised to approach the faculty Honorary Secretary.
Coaching is typically provided on a professional and paid-for basis with a written, signed contract specifying how the coaching relationship will operate and providing boundaries.
Coaching is usually for a contracted number of sessions over a period of time and can often take the form of telephone discussions. Coaches should have a relevant qualification in coaching. They may have special knowledge of the client's professional area.
The aim of coaching is to support people through change, promote a balanced life, accelerate personal development, and enable people to realise their potential. The agenda is focused on achieving specific, immediate goals.
Coaching is confidential and uses a range of skills, including listening, questioning, relating learning to the client’s experience and challenging to promote personal development, balance, and effectiveness. As well as improving quality of life this can increase productivity and job satisfaction.
Coaches can be found through a number of different sources.
- Ask others about their own experiences and look at the websites to see what might suit your individual needs.
- If you are a trainee or involved in training, contact your Deanery to find out about their coaching services.
- The Faculty of Medical Leadership and Management have a coaching network for doctors
- European Mentoring and Coaching Council
- Association for Professional Executive Coaching and Supervision (apecs.org).
- International Coach Federation
The General Medical Council (GMC) has created a Mentoring toolkit, which can help organisations to set up and run formalised mentoring schemes. You can find a step by step guide on the GMC website on how to set up a scheme.