The QNMHD Standards (pdf) outline best practice for the treatment of deaf service users of inpatient mental health services and reflect national recommendations on meeting the additional needs of this client group. The standards are developed in consultation with experts in the field, service users and carers, and incorporate the core standards for inpatient mental health services (pdf – link to core standards) developed by the CCQI.
We believe that it is important our standards reflect the issues that make a difference to the experience of the person using the service. For this reason, the standards follow a pathway through care and include how the service communicates with the patient, their carers and other agencies.
The standards cover five sections. These are:
- General Standards
- Timely and Purposeful Admission
- Environment and Facilities
- Therapies and Activities