FAQs - Section 12(2) Refresher
The course is made up of one eLearning module, hosted on My Learning and a live Q&A webinar which will give you the opportunity to ask the speakers questions.
The module is comprised of recorded presentations with our speakers who deliver our face-to-face training, interactive learning exercises and an end of module test.
Please note that attendance at a live Q&A webinar is a mandatory component to the course.
Learning modules are accessible on any device or browser, although there are a few things to bear in mind when choosing your method:
Desktop or laptop computers (PC or Mac) are ideal for online learning. Modules are accessible on all browsers and are tested at development stage on Internet Explorer, Chrome and Firefox.
Tablets are ideal for working through modules when you are not able to access a computer as the screens tend to be large enough to display the content at full quality.
We do not recommend working through modules on a mobile phone. Although modules are accessible on phones, the small screens mean that the process can be fiddly and some of the content will be difficult to read and engage with (such as interactive activities).
If you experience any technical issues when working through a module you can visit our FAQs for assistance.
No. The online module has been designed to be completed in your own time to allow flexibility around other work and home commitments. Regular breaks are encouraged.
The exception to this is the live Q&A webinar, which is a mandatory component of the course. You will need to book to attend a specific live session.
To receive your course certificate, you will need to have completed the eLearning and have attended a webinar.
If your eLearning is complete, the course organisers will email you your course certificate shortly after your webinar.
Note that attendance at a course is only one part of the renewal process, and a course certificate should not be offered or accepted as evidence of approval.
If your approval expiry date is before 31 March 2021, you are eligible for a 12 month extension to your approval.
If your approval expires after 31 March 2021, you will need to attend a Refresher course. It is a national requirement (DoH New Instructions) that applicants for re-approval must have attended a refresher Mental Health Act (Section 12 Approved) Training Course. Your papers may be processed before your course attendance to avoid further delay provided you enclose evidence of your course booking together with your completed application form, DBS check (please check with your Regional Approvals Panel), CV, CPD compliance/ARCP and CV. Approval can only be given after the course attendance.
Yes, Section 12(2) approval is transferable between England & Wales.
