Achieving the award

Participating Wards

Participation in the Quality Mark scheme involves consecutive periods of data collection and action planning. If you are interested, you can also find out more about our data collection tools.

We have worked with more than 130  wards; that are either currently, or have previously taken part in the Quality Mark Programme.

Statement of Award

“This is based on the positive feedback of older patients and staff, and a commitment demonstrated over a two stage assessment to maintaining and improving the quality of care.” 

If you have received care or work on a Quality Mark ward and would like to share any compliments or concerns, please get in touch with us at qualitymark@rcpsych.ac.uk.  Information will be anonymised.

Please note that we cannot take up individual complaints. To make a complaint about care in hospital contact the Patient Advice Liaison Service (PALS) based at the hospital.

Please contact a member of the project team if you have any queries.