Multi-source Assessment for Psychiatrists (ACP 360)

ACP 360 is our 360-degree feedback system which helps you log the feedback you need for appraisal and revalidation.

The tool will help you with personal development by providing structured feedback in two of the GMC’s core domains – working with colleagues and relating to patients. Our tool is backed by research and designed by psychiatrists for psychiatrists.

Why choose ACP 360?

  • Organisation reporting – We are pleased to launch the function of organisation reporting, which allows organisation members to see how their doctors have performed against all other psychiatrists on the system over a period of time. See more information below. 
  • It’s the only tool designed and validated for psychiatrists by psychiatrists – The psychometric properties of ACP 360 have been tested and our expertise tools have been validated by research. The results were published in  the British Journal of Psychiatry. It’s designed specifically for psychiatrists and is the only product endorsed by the Royal College of Psychiatrists.
  • It offers the best value for money – For consultants registered as an individual, a 5-year registration period is only £135 (including VAT) – just £27 a year. Returning members get a renewal price of £126 (including VAT), and for consultants registered by their organisation, a 5-year registration is just £105 + VAT.
  • It’s the only tool that provides benchmarked feedback for psychiatrists – Each psychiatrist receives results in the context of benchmarks from thousands of other consultant psychiatrists.
  • It’s easy to use – Over 5,000 psychiatrists have registered with us. 95% of participants agree that the instructions are easy to follow and that no training is required to take part.
  • It provides detailed and in-depth feedback – The report systematically collates feedback from colleagues and patients on the key domains. Colleagues and patients can provide free text comments on a participant’s areas of strength and areas for improvement. The report can be incorporated into an appraisal and revalidation portfolio.
  • It’s suitable for all psychiatrists – We have versions of ACP 360 for CAMHS psychiatrists and for psychiatrists for people with disability, and you can specify on the enrolment form if you would like either one of these. If you do not see patients, we can also offer an appraisal based on self-assessment and colleague feedback.

How much is a subscription?

All ACP 360 membership terms last 5-years. Members can undertake as many assessments and receive as many reports as they wish in this time. 

SubscriptionCost (5 year subscription)Works out at...
Individual consultants£135

£27 a year

Returning members£126£25.20 a year
Consultants registered by their organisation£105 + VAT£25.20 a year

How do I register?

To submit a registration:

  1. Visit the ACP 360 website.
  2. Click Join Us and register a new account.
  3. Call the ACP 360 team to make a payment over the phone, on 0208 618 4029.

ACP 360 covers eight domains:

  • Communication
  • Availability
  • Emotional intelligence
  • Decision-making
  • Relationships with service users
  • Relationships with relatives/carers
  • Relationships with other psychiatrists
  • Relationships with their team

Once data have been collected, you get a report presenting your results, and showing your results in the context of national benchmarks.

If you would like to receive a sample copy of one of our reports, or a feedback questionnaire for patients or colleagues, please email your request to acp360@rcpsych.ac.uk, confirming your speciality (general adult, CAMHS or learning disability). 

In 2020 we announced the launch of the organisation report function on the system for our organisation members. This allows organisations to see how their doctors have performed against all other psychiatrists on the system over a certain period of time.

The report shows how psychiatrists that belong to an organisation were rated by both themselves and their colleagues in comparison to all other psychiatrists on the system.

This function is available to organisations who register multiple psychiatrists to use ACP 360 (an organisation member).

To find out how to become an organisation member, please contact the team.

What the organisation report can tell you

What the organisation report can’t tell you 

The average self-assessment ratings of psychiatrists in your organisation within a time period Names of psychiatrists included in the report 
The average ratings made by colleagues of psychiatrists in your organisation within a time period Individual scores of your psychiatrists (self-ratings, colleague and patient) 
The average ratings made by the patients of psychiatrists in your organisation within a time period Free text comments provided in doctors’ reports (from colleagues or patients) 
A benchmarked comparison of how your psychiatrists have performed in their self-assessment and colleague feedback, against all psychiatrists who have participated in ACP 360 since 2014 Average scores from other doctors in your organisation who have signed up with an individual account – the report will only include the average score from doctors you have signed up under your organisation 

We welcome organisations and Trusts to register their psychiatrists together and we offer a discounted subscription rate for this - see prices further down the page.

Organisation membership means there will be an allocated administrator to manage ACP 360 accounts of consultants registered by their Trust.

The administrator is able to enrol new doctors on the system, monitor assessment progress and access our organisation reports.

Our current organisation members include:

  • Cygnet Healthcare
  • Oxleas NHS Foundation Trust
  • Bradford District Care NHS Foundation Trust
  • NHS Borders
  • Lancashire and South Cumbria NHS Foundation Trust
  • Berkshire Healthcare NHS Foundation Trust
  • Cornwall Partnership NHS Foundation Trust
  • Derbyshire Healthcare NHS Foundation Trust
  • East London NHS Foundation Trust
  • Forward Trust
  • Four Seasons Health Care
  • The Huntercombe Group Manco Ltd
  • Lancashire Care NHS Foundation Trust
  • Greater Manchester Mental Health NHS Foundation Trust
  • Mersey Care NHS Foundation Trust
  • NHS Borders
  • Nottinghamshire Healthcare NHS Foundation Trust
  • Partnerships in Care Ltd
  • Sheffield Health and Social Care NHS Foundation Trust
  • St Andrew's Healthcare
  • Tees, Esk and Wear Valleys NHS Foundation Trust

Guidance on submitting ACP 360 patient feedback

As of March 2022, the Royal College of Psychiatrists has introduced a hybrid model of work, where staff continue to work from home for part of the week. Therefore, we encourage all consultants completing feedback to use their ACP 360 dashboard to input patient email addresses for them to complete feedback online. This is the most efficient method to collect feedback and complete an assessment in a timely manner.

However, we will continue to accept questionnaires that are posted or emailed to the College, for a member of staff to input into your assessment. For more information, please see below:

  • If submitting patient feedback via your ACP 360 dashboard is not possible, we recommend you do the following:
    • Print off paper copies and distribute to your patients (either via post or in person)
    • Include an envelope that patients can put their completed feedback forms into
    • Ask another member of staff (e.g. secretary, ward admin) to collect the completed feedback forms to ensure patient confidentiality is maintained
    • Ask the member of staff to scan completed forms and email to us at ACP360@rcpsych.ac.uk. Forms can be emailed in bulk once all responses have been collated, or they can be emailed individually as and when they are completed (though please do keep track of which ones have been sent to avoid duplication)
    • Address any post to:

      Confidential
      ACP 360
      The Royal College of Psychiatrists
      Centre for Quality Improvement
      21 Prescot Street
      London, E1 8BB

  • If you are struggling to collect patient feedback, you are able to access a 270 report which will contain the feedback from your colleagues.
  • Remember, there is no time limit on your assessment (only your account, which is valid for 5 years), so you can keep this open as long as you need to.
  • If you are still struggling to collect and collate your patient feedback, please contact the team for further advice using the email address above or by calling 0208 618 4029.
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