NAD 2020-22

Please be advised that due to the current situation with coronavirus (Covid-19) our audit timelines have changed.

We will update this webpage as soon as any further information is available. If you have any questions in the meantime please contact

The Carer Questionnaire is the data collection listed in the 2020/21 Quality Account for all eligible hospitals (acute general hospitals, providing services to adult inpatients).

Due to the COVID-19 pandemic we are postponing the carer questionnaire data collection which was due to take place May-September 2020. We will keep you updated about any developments and about when the audit is likely to resume.

The next round of the audit will involve extensive changes to content and methodology.

The aim is to:

  • Move to more rapid and regular reporting, enabling sites to gauge the effect of local quality improvement initiatives  
  • Move to prospective identification of patients for sampling, to aid above
  • Focus on areas where there is lower/variable performance and reduce the total number of items measured
  • Examine methods for collecting feedback from patients as well as carers on an annual basis

We are working with pilot hospitals in different areas of England and Wales to develop and test these changes.

Data collection for the main audit will take place in each of the three years of the audit. Please be aware that as a result of the ongoing pandemic our timelines have changed. We are provisionally looking to open registration for the audit at the end of 2021 with the hope to commence data collection in summer 2022. 

We are inviting all community-based memory services to take part in this spotlight audit topic. The spotlight will focus on waiting times, access to assessments, treatment and post diagnostic support for people with dementia. 

Registration for this audit is now open. Please note that as a result of the ongoing pandemic our timelines have changed but we are provisionally looking to commence data collection for the spotlight audit in summer 2021. 

Register your service.

We held two webinars for memory services leads to discuss an audit in 2021 and how the impact of the pandemic should be taken into account. You can access the slides here:

We recorded the three external speakers and you can watch their presentations here:

Laura Cook:

Dr Suzanne Joels

Dr Amanda Thompsell

Feedback from carers/families and hospital leads for dementia

The National Audit of Dementia (NAD) collected feedback between June and July 2020 to examine how the pandemic had affected hospital care for people with dementia. 

We would like to thank everyone who helped develop these surveys and everyone who completed them.

Related work

  • Emerging areas of positive practice highlighted in the report align with the work to embed an integrated approach to care as set out in the transformation framework (The ‘Well Pathway for Dementia’) , updated for the COVID era and the use of technology, aids and adaptations for people living with dementia in The Dementia Care Pathway: Full implementation guidance (2018).
  • To support the provision of person-centered care in inpatient settings for older people, including those with dementia, local NHS Trusts provide hospital passport templates that can be completed before attending hospital as an inpatient or outpatient. The hospital passport outlines, from the patient's perspective, what they would like staff to know about them and their care to help personalise their admission. In addition, the National Academy for Social Prescribing have put together a Personal Wellbeing Plan Template  which can be used to summarise what is most important to someone and shared, with consent, to support provision of personalised care, with services involved in their care.
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