2026 Targeted Patient & Carer Feedback Data Collection

The Patient and Carer Feedback Questionnaires provide ratings for the quality of communication and overall care. For this round of data collection, questionnaires will only be available online.The information collected will be used to help hospitals improve standards of care by highlighting things that are done well and areas that need improvement. We welcome any feedback and reports summarising this will be published in 2027.

The following questionnaires are for targeted data collection. Hospitals will be collecting feedback from patients and carers during a one month period (8 June - 6 July 2026) with a suggested minimum of 10-15 returns per site for each questionnaire type.

    Patient data collection

    The links below provide access to patient surveys, patient information sheets, and text versions of the questionnaires to support hospitals that may need to conduct surveys as interviews. Please note that NAD does not accept paper submissions; all responses must be submitted via the online portal.

    Bengali

    Gujarati

    Polish

    Punjabi

    Turkish

    Carer data collection

    The links below provide access to the Carer surveys and Information sheets for Carers.

    Governance

    The links below provide access to our confidentiality statement and a comprehensive list of all participating hospitals.

    • This questionnaire is completely anonymous and hospital staff will not see your responses.  
    • By completing and returning this form, you consent to the use of your answers in the national audit, including in our reports. Further information about how we use data can be found in our privacy notice on our website.
    • If you decide that you would prefer not to fill in the questionnaire, this is fine and will not in any way affect the care provided to the person you care for.
    • This is not a complaint form, the project team will look at all the responses but because we don’t ask for your name, we will not be able to follow up your individual concerns or complaints. If you would like to make a complaint, please speak to the service or your local Patient Advice and Liaison Service (PALS) who will be able to offer confidential advice on making a complaint.  
    • If you tell us about a risk of harm to a patient, we may need to contact the hospital straight away.

    The following hospitals are participating in NAD's Patient and Carer Feedback Data Collection Trial in June and July 2026.

    • Broomfield Hospital, Mid & South Essex NHS Trust
    • Chesterfield Royal Hospital, Chesterfield Royal hospital NHS Foundation Trust
    • Conquest Hospital, East Sussex NHS Healthcare Trust
    • Darent Valley Hospital, Dartford and Gravesham NHS Trust
    • Dorset County Hospital, Dorset County Hospital NHS Trust
    • Eastbourne District General Hospital, East Sussex NHS Healthcare Trust
    • Epsom Hospital, Epsom & St. Helier's University Hospitals NHS Trust
    • Freeman Hospital, The Newcastle Upon Tyne Hospitals
    • Heartlands Hospital, University Hospitals Birmingham
    • Hinchingbrooke Hospital, North West Anglia NHS Foundation Trust
    • Homerton, Homerton Healthcare
    • Kingsmill Hospital, Sherwood Forest Hospitals NHS Foundation Trust
    • Leicester Royal Infirmary, University Hospitals Leicester
    • Musgrove Park Hospital, Somerset Foundation Trust
    • Peterborough City Hospital, North West Anglia NHS Foundation Trust
    • Royal Bolton Hospital, Bolton NHS Foundation Trust
    • Royal Lancaster Infirmary, MBHT
    • Royal Surrey NHS Foundation Trust
    • South Tyneside District Hospital, South Tyneside and Sunderland NHSFT
    • Southend Hospital, Mid & South Essex NHS Trust
    • St Georges Hospital, St Georges University Hospitals NHS Foundation Trust
    • Sunderland Royal Hospital, South Tyneside and Sunderland NHSFT
    • University Hospital Wales, Cardiff and Vale University Heath Board
    • Yeovil District Hospital, Somerset Foundation Trust
    If you have any questions about the National Clinical Audit, please contact the Project Team NAD@rcpsych.ac.uk